Public bug reported:

For one the shell of user gnats is set to /usr/sbin/nologin

But:

sudo su -s /bin/sh  gnats -c "/usr/lib/gnats/mkdb <DB name>"

fails because /var/lib/gnats is owned by root.root with no write
permissions for gnats user.

This is minor (I think) as any path can be added here so long as user
'gnats' can write to it.

** Affects: gnats (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1387503

Title:
  mkdb cannot be run as user gnats

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