** Description changed:
Adding an SMB-Printserver, the app crashed.
+
+ [Note]
+
+ The crash is fixed in Utopic but the installation of smbclient triggered
+ by system-config-printer still does not work.
+
+ [Impact]
+
+ If a user has the default installation of Ubuntu and sets up a print
+ queue to print on an SMB-shared (usually Windows servers) remote
+ printer, the steps for setting up the queue are correctly done but the
+ queue is not finally created as the SMB CUPS backend is missing.So the
+ user will not be able to print on Windows-shared printers if he does not
+ install the "smbclient" package manually.
+
+ [Test Case]
+
+ Take an absolutely standard installation of Utopic (or uninstall
+ smbclient) and try to set up a remote printer which is shared by Windows
+ server. As system-config-printer does not install the smbclient package
+ (which contains the SMB CUPS backend) you will not be able to finish the
+ setup of the print queue.
+
+ With the proposed package this gets fixed as there the package
+ installation facility is fixed.
+
+ [Regression Potential]
+
+ Low, as the changes are only in the code which gets used when the
+ presence/absence of the SMB backend is actually checked and the package
+ installation done in case of absence. If the installation fails for some
+ reason, system-config-printer will not crash.
ProblemType: Crash
DistroRelease: Ubuntu 14.10
Package: system-config-printer-gnome 1.5.1+20140906-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-14.20-generic 3.16.2
Uname: Linux 3.16.0-14-generic i686
ApportVersion: 2.14.7-0ubuntu2
Architecture: i386
CrashCounter: 1
CupsErrorLog:
-
+
CurrentDesktop: GNOME
Date: Mon Sep 8 13:04:48 2014
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2014-09-02 (5 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Alpha i386 (20140826)
InterpreterPath: /usr/bin/python3.4
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: Hewlett-Packard HP ProBook 6450b
PackageArchitecture: all
Papersize: a4
ProcCmdline: /usr/bin/python3
/usr/share/system-config-printer/system-config-printer.py
ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=de_DE.UTF-8
- SHELL=/bin/bash
+ TERM=xterm
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-14-generic
root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Title: system-config-printer.py crashed with FileNotFoundError in
_execute_child(): [Errno 2] Datei oder Verzeichnis nicht gefunden:
'gpk-install-package-name'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 01/11/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CDE Ver. F.06
dmi.board.name: 146D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 73.13
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvr68CDEVer.F.06:bd01/11/2011:svnHewlett-Packard:pnHPProBook6450b:pvr:rvnHewlett-Packard:rn146D:rvrKBCVersion73.13:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6450b
dmi.sys.vendor: Hewlett-Packard
** Also affects: system-config-printer (Ubuntu Utopic)
Importance: Undecided
Status: New
** Changed in: system-config-printer (Ubuntu Utopic)
Importance: Undecided => High
** Changed in: system-config-printer (Ubuntu Utopic)
Status: New => Triaged
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https://bugs.launchpad.net/bugs/1366756
Title:
system-config-printer.py crashed with FileNotFoundError in
_execute_child(): [Errno 2] Datei oder Verzeichnis nicht gefunden:
'gpk-install-package-name'
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