apport information ** Tags added: apport-collected utopic
** Description changed: I got a new Acer Aspire E1-432 laptop with preinstalled Ubuntu 14.04, the Bluetooth is not working. Qualcomm Atheros is the chipset in the laptop which supports both wifi and bluetooth. Wifi is working but bluetooth is not even recognized in the system. Not detected. i used to fedora gnome 3.12 it's working. But now i used ubuntu it not find my device more infomation: dinhquochan@TiLovePo-PC:~$ lsusb | grep Bluetooth dinhquochan@TiLovePo-PC:~$ lsusb Bus 001 Device 002: ID 8087:8000 Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 004: ID 04ca:300b Lite-On Technology Corp. Bus 002 Device 003: ID 1bcf:2c17 Sunplus Innovation Technology Inc. Bus 002 Device 002: ID 0458:0152 KYE Systems Corp. (Mouse Systems) Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Devices: hci0 A4:DB:30:CA:D8:50 No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 14.04.1 LTS Release: 14.04 Codename: trusty [ 10.159667] Bluetooth: Core ver 2.17 [ 10.159689] Bluetooth: HCI device and connection manager initialized [ 10.159697] Bluetooth: HCI socket layer initialized [ 10.159700] Bluetooth: L2CAP socket layer initialized [ 10.159705] Bluetooth: SCO socket layer initialized [ 13.897795] Bluetooth: RFCOMM TTY layer initialized [ 13.897809] Bluetooth: RFCOMM socket layer initialized [ 13.897856] Bluetooth: RFCOMM ver 1.11 [ 13.917356] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 13.917375] Bluetooth: BNEP filters: protocol multicast [ 13.917424] Bluetooth: BNEP socket layer initialized ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-firmware 1.127.7 ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6 Uname: Linux 3.13.0-36-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 CurrentDesktop: Unity Date: Sat Sep 27 20:32:32 2014 Dependencies: InstallationDate: Installed on 2014-09-25 (2 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: linux-firmware UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.7-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: dinhquochan 2054 F.... pulseaudio + /dev/snd/controlC0: dinhquochan 2054 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.10 + HibernationDevice: RESUME=UUID=2c760574-0700-482b-8b11-21e845d8e36e + InstallationDate: Installed on 2014-11-08 (0 days ago) + InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) + MachineType: Acer Aspire E1-432 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed root=UUID=9124f9a6-aec3-4fbd-8588-fa01f488c4d9 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-24-generic N/A + linux-backports-modules-3.16.0-24-generic N/A + linux-firmware 1.138 + Tags: utopic + Uname: Linux 3.16.0-24-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 02/20/2014 + dmi.bios.vendor: Phoenix Technologies Ltd. + dmi.bios.version: V2.11 + dmi.board.name: EA40_HW + dmi.board.vendor: Acer + dmi.board.version: V2.11 + dmi.chassis.type: 9 + dmi.chassis.vendor: Acer + dmi.chassis.version: V2.11 + dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.11:bd02/20/2014:svnAcer:pnAspireE1-432:pvrV2.11:rvnAcer:rnEA40_HW:rvrV2.11:cvnAcer:ct9:cvrV2.11: + dmi.product.name: Aspire E1-432 + dmi.product.version: V2.11 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1374758/+attachment/4256316/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1374758 Title: Bluetooth is not working in Acer Aspire E1-432 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1374758/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
