Public bug reported:
Here is syslog from start of using NetworkManager to connect to my
company's network to when the service failed to connect:
Nov 24 11:05:28 mback NetworkManager[873]: <info> Starting VPN service 'vpnc'...
Nov 24 11:05:28 mback NetworkManager[873]: <info> VPN service 'vpnc' started
(org.freedesktop.NetworkManager.vpnc), PID 17699
Nov 24 11:05:28 mback NetworkManager[873]: <info> VPN service 'vpnc' appeared;
activating connections
Nov 24 11:05:38 mback NetworkManager[873]: <info> VPN plugin state changed:
starting (3)
Nov 24 11:05:38 mback NetworkManager[873]: <info> VPN connection 'qcvpnx'
(Connect) reply received.
Nov 24 11:05:38 mback NetworkManager[873]: SCPlugin-Ifupdown: devices added
(path: /sys/devices/virtual/net/tun0, iface: tun0)
Nov 24 11:05:38 mback NetworkManager[873]: SCPlugin-Ifupdown: device added
(path: /sys/devices/virtual/net/tun0, iface: tun0): no ifupdown configuration
found.
Nov 24 11:05:38 mback NetworkManager[873]: <warn>
/sys/devices/virtual/net/tun0: couldn't determine device driver; ignoring...
Nov 24 11:05:38 mback NetworkManager[873]: SCPlugin-Ifupdown: devices
removed (path: /sys/devices/virtual/net/tun0, iface: tun0)
Nov 24 11:05:38 mback NetworkManager[873]: <warn> VPN plugin failed: 1
Nov 24 11:05:38 mback NetworkManager[873]: <info> VPN plugin state changed:
stopped (6)
Nov 24 11:05:38 mback NetworkManager[873]: <info> VPN plugin state change
reason: 0
Nov 24 11:05:38 mback NetworkManager[873]: <info> Policy set 'Wired connection
1' (eth1) as default for IPv4 routing and DNS.
Nov 24 11:05:38 mback NetworkManager[873]: <warn> error disconnecting VPN:
Could not process the request because no VPN connection was active.
Nov 24 11:05:44 mback NetworkManager[873]: <info> VPN service 'vpnc' disappeared
VPNC can connect from a home network connection or from a coffee shop,
but not from the network at work (either via wireless or wired from the
work DMZ). This started happening on trusty just about 1 week before
the upgrade to utopic (I do distupgrade regularly). I upgraded to
utopic thinking that it might be fixed there... but it was not.
I did contact my network admin who monitored the exchange, and he said
that my RSA token password was accepted... even though my machine said
the connection could not be established.
I can access the VPN at work using my iphone's native client and junos;
so, I believe that the fault is vpnc. Any help you could provide to
help me debug why connections are failing to be established would be
appreciated.
$ lsb_release -rd
Description: Ubuntu 14.10
Release: 14.10
$ apt-cache policy vpnc
vpnc:
Installed: 0.5.3r512-2ubuntu1
Candidate: 0.5.3r512-2ubuntu1
Version table:
*** 0.5.3r512-2ubuntu1 0
500 http://us.archive.ubuntu.com/ubuntu/ utopic/universe amd64 Packages
100 /var/lib/dpkg/status
$ apt-cache policy vpnc-scripts
vpnc-scripts:
Installed: 0.1~git20120602-2
Candidate: 0.1~git20120602-2
Version table:
*** 0.1~git20120602-2 0
500 http://us.archive.ubuntu.com/ubuntu/ utopic/universe amd64 Packages
100 /var/lib/dpkg/status
$ apt-cache policy network-manager
network-manager:
Installed: 0.9.8.8-0ubuntu28
Candidate: 0.9.8.8-0ubuntu28
Version table:
*** 0.9.8.8-0ubuntu28 0
500 http://us.archive.ubuntu.com/ubuntu/ utopic/main amd64 Packages
100 /var/lib/dpkg/status
$ apt-cache policy network-manager-vpnc
network-manager-vpnc:
Installed: 0.9.8.6-2ubuntu1
Candidate: 0.9.8.6-2ubuntu1
Version table:
*** 0.9.8.6-2ubuntu1 0
500 http://us.archive.ubuntu.com/ubuntu/ utopic/universe amd64 Packages
100 /var/lib/dpkg/status
$ apt-cache policy network-manager-vpnc-gnome
network-manager-vpnc-gnome:
Installed: 0.9.8.6-2ubuntu1
Candidate: 0.9.8.6-2ubuntu1
Version table:
*** 0.9.8.6-2ubuntu1 0
500 http://us.archive.ubuntu.com/ubuntu/ utopic/universe amd64 Packages
100 /var/lib/dpkg/status
** Affects: vpnc (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1395838
Title:
VPNC not connecting when on Company's local network
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