Public bug reported:
a fresh install of gnome distro of ubuntu 14.04 and just updated. It is
a System76 gazel with usb2 and usb3 plugs. It does not matter which plug
is used. all usb's seem to attach to usb3-?? where ?? is indexed up one
each time i replug it.
Dec 13 21:51:58 skc kernel: [24032.034368] usb 3-6: New USB device found,
idVendor=04c5, idProduct=11fc
Dec 13 21:51:58 skc kernel: [24032.034377] usb 3-6: New USB device strings:
Mfr=0, Product=0, SerialNumber=0
Dec 13 21:51:58 skc kernel: [24032.034669] usb 3-6: ep 0x81 - rounding interval
to 128 microframes, ep desc says 255 microframes
Dec 13 21:51:58 skc kernel: [24032.034682] usb 3-6: ep 0x2 - rounding interval
to 128 microframes, ep desc says 255 microframes
Dec 13 21:51:58 skc colord: Device added: sysfs-04c5-11fc
is the only error i detect in the system logs.
(The scanner a fitjitsu 6110 works perfectly on a usb2 ubuntu 12.04 system with
no driver added.)
if i re-plug it and type:
steve@skc:/tmp$ scanimage -L
device `fujitsu:fi-6110dj:28760' is a FUJITSU fi-6110dj scanner
steve@skc:/tmp$ scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
re-plug it back and type:
steve@skc:/tmp$ scanimage
scanimage: open of device fujitsu:fi-6110dj:28760 failed: Error during device
I/O
while i'm getting the error on scanning, i'm not sure this is a usb2 usb3
xhci_hcd issue
dmesg for the usb:
[ 0.977252] xhci_hcd 0000:00:14.0: xHCI Host Controller
[ 0.977255] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus
number 3
[ 0.977339] xhci_hcd 0000:00:14.0: cache line size of 64 is not supported
[ 0.977355] xhci_hcd 0000:00:14.0: irq 41 for MSI/MSI-X
[ 0.977403] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
[ 0.977405] usb usb3: New USB device strings: Mfr=3, Product=2,
SerialNumber=1
[ 0.977406] usb usb3: Product: xHCI Host Controller
[ 0.977407] usb usb3: Manufacturer: Linux 3.13.0-43-generic xhci_hcd
[ 0.977408] usb usb3: SerialNumber: 0000:00:14.0
[ 0.977491] hub 3-0:1.0: USB hub found
[ 0.977507] hub 3-0:1.0: 14 ports detected
steve@skc:~$ lsusb
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 5986:055c Acer, Inc
Bus 003 Device 002: ID 8087:07dc Intel Corp.
Bus 003 Device 048: ID 04c5:11fc Fujitsu, Ltd
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
even though a 'no find scanner' after the error the lsusb above remains
the same.
as for what i expected:
on 12.04 i simply plugged in the scanner and it worked... now it doesn't
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xsane 0.998-5ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
Uname: Linux 3.13.0-43-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
CurrentDesktop: GNOME
Date: Sat Dec 13 22:05:40 2014
InstallationDate: Installed on 2014-12-12 (2 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64
(20140722.2)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: xsane
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: xsane (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
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https://bugs.launchpad.net/bugs/1402335
Title:
scanimage -L finds fitjitsu 04c5:11fc but if repeated does not find it
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