Ok. Update the BIOS to the latest version. Still does NOT shutdown, though does reboot.
Regards Jonathan Harrison +44 7770 740 133 Sent from rooted, custom Android Samsung SIII Please excuse typing errors and apparent abruptness. This may be because this message was sent from a mobile phone. On 14 Dec 2014 16:47, "Jonathan Harrison" <[email protected]> wrote: > Christopher > I tried the new BIOS 6 months ago and would not install. It said if it > does not do not push it as it will break the PC. I took a look at the link > you sent, it was not of any use for this BIOS. I will take a look at the > manufacturers website again and see if there have been any changes since > the last time I tried. > > The Reboot works fine now, just the shutdown does not work. > > Regards > > Jonners59 > > On 13 December 2014 at 20:14, Christopher M. Penalver < > [email protected]> wrote: >> >> Jonners59, as per >> http://www.asus.com/us/Motherboards/RAMPAGE_IV_EXTREME/HelpDesk_Download/ >> an update to your BIOS is available (4901). If you update to this following >> https://help.ubuntu.com/community/BIOSUpdate does it change anything? >> If it doesn't, could you please both specify what happened, and provide the >> output of the following terminal command: >> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date >> >> For more on BIOS updates and linux, please see >> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette >> . >> >> Please note your current BIOS is already in the Bug Description, so >> posting this on the old BIOS would not be helpful. As well, you don't >> have to create a new bug report. >> >> Once the BIOS is updated, then please mark this report Status Confirmed. >> >> Thank you for your understanding. >> >> ** Tags added: bios-outdated-4901 >> >> ** Attachment removed: "AlsaInfo.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280210/+files/AlsaInfo.txt >> >> ** Attachment removed: "AudioDevicesInUse.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280211/+files/AudioDevicesInUse.txt >> >> ** Attachment removed: "BootDmesg.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280212/+files/BootDmesg.txt >> >> ** Attachment removed: "CRDA.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280213/+files/CRDA.txt >> >> ** Attachment removed: "CurrentDmesg.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280214/+files/CurrentDmesg.txt >> >> ** Attachment removed: "Lspci.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280215/+files/Lspci.txt >> >> ** Attachment removed: "Lsusb.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280216/+files/Lsusb.txt >> >> ** Attachment removed: "ProcCpuinfo.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280217/+files/ProcCpuinfo.txt >> >> ** Attachment removed: "ProcEnviron.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280218/+files/ProcEnviron.txt >> >> ** Attachment removed: "ProcInterrupts.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280219/+files/ProcInterrupts.txt >> >> ** Attachment removed: "ProcModules.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280220/+files/ProcModules.txt >> >> ** Attachment removed: "PulseList.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280221/+files/PulseList.txt >> >> ** Attachment removed: "UdevDb.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280222/+files/UdevDb.txt >> >> ** Attachment removed: "UdevLog.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280223/+files/UdevLog.txt >> >> ** Attachment removed: "WifiSyslog.txt" >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+attachment/4280224/+files/WifiSyslog.txt >> >> ** Description changed: >> >> I have an odd problem here with my Ubuntu installation. I have logged >> on the Forum, but getting no joy and noticed in the terminal "halt >> --help" a request to contact yourselves for bugs. >> >> I can not shut down my PC. I have tried the normal shutdown and restart >> keys. I have tried using a terminal and typing >> >> sudo shutdown now -h >> >> or >> >> sudo shutdown now -r >> >> (for reboot), plus "halt", "poweroff" and "reboot", but none work. It >> starts to shut down. Get a load of text on the screen saying it is >> shutting down and then it stops. I have to press the "hard" reset button >> on the front of the PC and then turn it off at the back before it >> reboots. >> >> Any ideas, please? >> Any cmd outputs required, please advise. >> >> It is fully up to date on software updates and running 14.10 >> - --- >> + --- >> ApportVersion: 2.14.1-0ubuntu3.5 >> Architecture: amd64 >> CurrentDesktop: XFCE >> DistroRelease: Ubuntu 14.04 >> HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f >> IwConfig: >> - eth0 no wireless extensions. >> - >> - lo no wireless extensions. >> + eth0 no wireless extensions. >> + >> + lo no wireless extensions. >> MachineType: System manufacturer System Product Name >> NonfreeKernelModules: nvidia >> Package: linux (not installed) >> ProcFB: >> - >> + >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic >> root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic >> acpi=force acpi=off >> ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 >> RelatedPackageVersions: >> - linux-restricted-modules-3.13.0-32-generic N/A >> - linux-backports-modules-3.13.0-32-generic N/A >> - linux-firmware 1.127.10 >> + linux-restricted-modules-3.13.0-32-generic N/A >> + linux-backports-modules-3.13.0-32-generic N/A >> + linux-firmware 1.127.10 >> RfKill: >> - 0: hci0: Bluetooth >> - Soft blocked: no >> - Hard blocked: no >> + 0: hci0: Bluetooth >> + Soft blocked: no >> + Hard blocked: no >> StagingDrivers: zram >> Tags: trusty staging >> Uname: Linux 3.13.0-32-generic x86_64 >> UpgradeStatus: No upgrade log present (probably fresh install) >> UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev >> sambashare sudo >> _MarkForUpload: True >> dmi.bios.date: 12/30/2013 >> dmi.bios.vendor: American Megatrends Inc. >> dmi.bios.version: 4804 >> dmi.board.asset.tag: To be filled by O.E.M. >> dmi.board.name: RAMPAGE IV EXTREME >> dmi.board.vendor: ASUSTeK COMPUTER INC. >> dmi.board.version: Rev 1.xx >> dmi.chassis.asset.tag: Asset-1234567890 >> dmi.chassis.type: 3 >> dmi.chassis.vendor: Chassis Manufacture >> dmi.chassis.version: Chassis Version >> dmi.modalias: >> dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: >> dmi.product.name: System Product Name >> dmi.product.version: System Version >> dmi.sys.vendor: System manufacturer >> - --- >> - ApportVersion: 2.14.1-0ubuntu3.5 >> - Architecture: amd64 >> - CurrentDesktop: XFCE >> - DistroRelease: Ubuntu 14.04 >> - HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f >> - IwConfig: >> - eth0 no wireless extensions. >> - >> - lo no wireless extensions. >> - MachineType: System manufacturer System Product Name >> - NonfreeKernelModules: nvidia >> - Package: linux (not installed) >> - ProcFB: >> - >> - ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic >> root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic >> acpi=force acpi=off >> - ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 >> - RelatedPackageVersions: >> - linux-restricted-modules-3.13.0-32-generic N/A >> - linux-backports-modules-3.13.0-32-generic N/A >> - linux-firmware 1.127.10 >> - RfKill: >> - 0: hci0: Bluetooth >> - Soft blocked: no >> - Hard blocked: no >> - StagingDrivers: zram >> - Tags: trusty staging >> - Uname: Linux 3.13.0-32-generic x86_64 >> - UpgradeStatus: No upgrade log present (probably fresh install) >> - UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev >> sambashare sudo >> - _MarkForUpload: True >> - dmi.bios.date: 12/30/2013 >> - dmi.bios.vendor: American Megatrends Inc. >> - dmi.bios.version: 4804 >> - dmi.board.asset.tag: To be filled by O.E.M. >> - dmi.board.name: RAMPAGE IV EXTREME >> - dmi.board.vendor: ASUSTeK COMPUTER INC. >> - dmi.board.version: Rev 1.xx >> - dmi.chassis.asset.tag: Asset-1234567890 >> - dmi.chassis.type: 3 >> - dmi.chassis.vendor: Chassis Manufacture >> - dmi.chassis.version: Chassis Version >> - dmi.modalias: >> dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: >> - dmi.product.name: System Product Name >> - dmi.product.version: System Version >> - dmi.sys.vendor: System manufacturer >> >> ** Changed in: linux (Ubuntu) >> Status: Confirmed => Incomplete >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1400632 >> >> Title: >> Can not Shut Down >> >> Status in linux package in Ubuntu: >> Incomplete >> >> Bug description: >> I have an odd problem here with my Ubuntu installation. I have logged >> on the Forum, but getting no joy and noticed in the terminal "halt >> --help" a request to contact yourselves for bugs. >> >> I can not shut down my PC. I have tried the normal shutdown and >> restart keys. I have tried using a terminal and typing >> >> sudo shutdown now -h >> >> or >> >> sudo shutdown now -r >> >> (for reboot), plus "halt", "poweroff" and "reboot", but none work. It >> starts to shut down. Get a load of text on the screen saying it is >> shutting down and then it stops. I have to press the "hard" reset >> button on the front of the PC and then turn it off at the back before >> it reboots. >> >> Any ideas, please? >> Any cmd outputs required, please advise. >> >> It is fully up to date on software updates and running 14.10 >> --- >> ApportVersion: 2.14.1-0ubuntu3.5 >> Architecture: amd64 >> CurrentDesktop: XFCE >> DistroRelease: Ubuntu 14.04 >> HibernationDevice: RESUME=UUID=b4426a5c-0d53-4455-ad61-ac00b9f8325f >> IwConfig: >> eth0 no wireless extensions. >> >> lo no wireless extensions. >> MachineType: System manufacturer System Product Name >> NonfreeKernelModules: nvidia >> Package: linux (not installed) >> ProcFB: >> >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic >> root=UUID=f240f60c-0fb2-48eb-868d-da2d28824757 ro quiet splash noapic >> acpi=force acpi=off >> ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4 >> RelatedPackageVersions: >> linux-restricted-modules-3.13.0-32-generic N/A >> linux-backports-modules-3.13.0-32-generic N/A >> linux-firmware 1.127.10 >> RfKill: >> 0: hci0: Bluetooth >> Soft blocked: no >> Hard blocked: no >> StagingDrivers: zram >> Tags: trusty staging >> Uname: Linux 3.13.0-32-generic x86_64 >> UpgradeStatus: No upgrade log present (probably fresh install) >> UserGroups: adm cdrom dip lpadmin mythtv nopasswdlogin plugdev >> sambashare sudo >> _MarkForUpload: True >> dmi.bios.date: 12/30/2013 >> dmi.bios.vendor: American Megatrends Inc. >> dmi.bios.version: 4804 >> dmi.board.asset.tag: To be filled by O.E.M. >> dmi.board.name: RAMPAGE IV EXTREME >> dmi.board.vendor: ASUSTeK COMPUTER INC. >> dmi.board.version: Rev 1.xx >> dmi.chassis.asset.tag: Asset-1234567890 >> dmi.chassis.type: 3 >> dmi.chassis.vendor: Chassis Manufacture >> dmi.chassis.version: Chassis Version >> dmi.modalias: >> dmi:bvnAmericanMegatrendsInc.:bvr4804:bd12/30/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnRAMPAGEIVEXTREME:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: >> dmi.product.name: System Product Name >> dmi.product.version: System Version >> dmi.sys.vendor: System manufacturer >> >> To manage notifications about this bug go to: >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions >> > > > -- > Kind regards > > Jonners > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1400632 Title: Can not Shut Down To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1400632/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
