Public bug reported:
>From usability testing:
Testers expected the phone to provide a resent option or to automatically
resend the message when the singal is back if a message is not sent successfully
Testers received a 'no network' pop up, and the full text message stayed
in the compose bar. As a result, they had to constantly check if the
network is back, and then resend the message again. Phone is often used
on the move, and network issue can be a common issue when such as on the
train or around places where full of high buildings. It is important to
design for these retrictions.
Proposed solution:
Until we have "Save as draft" support, I'd propose the following:
- If we detect No Network or No SIM Card and the user presses Send, directly
add the message to the message thread, but mark it as failed (with the resend
icon visible)
- Then pop up the dialog as we do today
This way, the message is part of the history and the user can resend whenever
is convenient without losing their message.
Also, eventually when we have auto resend these messages will be in the queue.
** Affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Affects: messaging-app
Importance: High
Assignee: Tiago Salem Herrmann (tiagosh)
Status: New
** Affects: ubuntu-ux
Importance: Undecided
Status: New
** Affects: messaging-app (Ubuntu)
Importance: Undecided
Status: New
** Affects: messaging-app (Ubuntu RTM)
Importance: Undecided
Status: New
** Tags: usability ww07
** Changed in: messaging-app
Importance: Undecided => High
** Also affects: ubuntu-ux
Importance: Undecided
Status: New
** Also affects: messaging-app (Ubuntu)
Importance: Undecided
Status: New
** Also affects: messaging-app (Ubuntu RTM)
Importance: Undecided
Status: New
** Tags added: usability ww07
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Changed in: messaging-app
Assignee: (unassigned) => Tiago Salem Herrmann (tiagosh)
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https://bugs.launchpad.net/bugs/1417353
Title:
Make it easier to resend messages that can't be sent
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