*** This bug is a duplicate of bug 1419888 ***
https://bugs.launchpad.net/bugs/1419888
Public bug reported:
systemd-sysv booted
got that crash on a gnome-shell session after plugging the usb printer
ProblemType: Crash
DistroRelease: Ubuntu 15.04
Package: hplip-data 3.15.2-0ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-5.5-generic 3.19.0
Uname: Linux 3.19.0-5-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.16.1-0ubuntu2
Architecture: i386
BootDmesg: (Nothing has been logged yet.)
CupsErrorLog:
Date: Sat Feb 21 07:59:54 2015
ExecutablePath: /usr/share/hplip/config_usb_printer.py
InterpreterPath: /usr/bin/python2.7
Lpstat:
device for Photosmart-C4500-series:
usb://HP/Photosmart%20C4500%20series?serial=CN87JD4109057K&interface=1
device for Photosmart_C4500:
hp:/usb/Photosmart_C4500_series?serial=CN87JD4109057K
Lsusb:
Bus 001 Device 003: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 046d:c50e Logitech, Inc. Cordless Mouse Receiver
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTEK COMPUTER INC P5W DH Deluxe
PackageArchitecture: all
Papersize: a4
PpdFiles:
Photosmart_C4500: HP Photosmart c4500 Series, hpcups 3.15.2
Photosmart-C4500-series: HP Photosmart c4500 Series, hpcups 3.15.2
ProcCmdline: /usr/bin/python /usr/bin/hp-config_usb_printer 001:003
ProcEnviron:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-5-generic
root=UUID=7b1f4a51-558f-468f-85e0-f815d2f791e1 ro
PythonArgs: ['/usr/bin/hp-config_usb_printer', '001:003']
SourcePackage: hplip
Title: config_usb_printer.py crashed with ImportError in
/usr/share/hplip/base/status.py: No module named hpmudext
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5W DH Deluxe
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3002:bd07/22/2010:svnASUSTEKCOMPUTERINC:pnP5WDHDeluxe:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5WDHDeluxe:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5W DH Deluxe
dmi.product.version: System Version
dmi.sys.vendor: ASUSTEK COMPUTER INC
** Affects: hplip (Ubuntu)
Importance: Medium
Status: New
** Tags: apport-crash i386 vivid
** Information type changed from Private to Public
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https://bugs.launchpad.net/bugs/1424137
Title:
config_usb_printer.py crashed with ImportError in
/usr/share/hplip/base/status.py: No module named hpmudext
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