apport information ** Tags added: apport-collected freya
** Description changed: Computer Model: Acer ES1-511-C0DV Touchpad Manufacturer: Synaptics Scenario ------------- I recently acquired a used Acer ES1-511, which came installed with Windows 7. I planned to only use the laptop with a Linux distro. Initially, I installed The latest Ubuntu distro (32-Bit) in parallel with Windows 7. Upon testing the environment from a USB install drive, I used Ubuntu's partitioner to shrink the Windows 7 partition significantly. The trackpad was working fine and I went ahead with the install. Everything was great. When I realized that I had installed the 32-Bit version and that my system was easily capable of running the 64-Bit version, I decided to re-install the 64-Bit OS. In the testing scenario, everything was fine. I wet ahead with the install, but this time, I decided to just overwrite the entire system and erase Windows 7 completely. I decided that I would only use Ubuntu. When install was complete, I restarted the computer and that's when the issue began. On reboot, The trackpad did not respond. I tried a number fixes that I found in the forums, but when I search in terminal under lspci and a number of other commands, the trackpad does not exist on any list. There isn't even and unknown device. Concerned that it may be an Ubunut 64-Bit issue, I decided to try a different distro - Elementary OS. Unfortunately, I'm still having the issue. I can control everything with a USB mouse, but the trackpad is still unresponsive. Any help would be greatly appreciated. Thanks! + --- + ApportVersion: 2.14.1-0ubuntu3.8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/pcmC0D0p: jmkulakowski 1294 F...m pulseaudio + /dev/snd/controlC0: jmkulakowski 1294 F.... pulseaudio + CurrentDesktop: Pantheon + DistroRelease: elementary OS 0.3 + HibernationDevice: RESUME=UUID=7cc48182-087f-4f5e-8d18-856a6775d8e4 + InstallationDate: Installed on 2015-04-29 (0 days ago) + InstallationMedia: elementary OS 0.3 "Freya" - Stable amd64 (20150411) + MachineType: Acer Aspire ES1-511 + NonfreeKernelModules: wl + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=daac24db-1fe0-41a5-be63-c5ea845bec43 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-34-generic N/A + linux-backports-modules-3.16.0-34-generic N/A + linux-firmware 1.127.11 + Tags: freya + Uname: Linux 3.16.0-34-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/14/2014 + dmi.bios.vendor: Acer + dmi.bios.version: V1.02 + dmi.board.name: Aspire ES1-511 + dmi.board.vendor: Acer + dmi.board.version: V1.02 + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAcer:bvrV1.02:bd04/14/2014:svnAcer:pnAspireES1-511:pvrV1.02:rvnAcer:rnAspireES1-511:rvrV1.02:cvnAcer:ct10:cvrChassisVersion: + dmi.product.name: Aspire ES1-511 + dmi.product.version: V1.02 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1449782/+attachment/4387195/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1449782 Title: Track pad not detected - Acer ES1-511 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449782/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
