So, after filing this bug report (and being left with only a top menu-
bar and no side applications-menu) I rebooted the laptop, and was able
to login as the user I created during the setup before it crashed
(although there was also still an "OEM" user listed as an option, which
I didn't use).

I tried running the Dell Recovery program again to create a recovery USB
stick, and it again crashed!

So then I installed all the pending updates (which itself needed an 'sudo 
apt-get install -f' to complete properly), did a reboot, logged in, and again 
tried running the Dell Recovery program. This time it worked! It "did it's 
stuff", and then tried writing the recovery image to my 2GB USB drive, but 
complained it didn't have enough space.
Turns out that my 2GB USB flash drive was only 1.9GB, but the recovery image 
needed 2.1GB of space. (I've got no idea if this was the reason for the 
original crash?)

So then I found up a 16GB USB flash drive and installed the recovery
image to that instead. All worked fine.

Then I used the Dell Recovery program to reset the laptop to the factory
state (restored from the recovery partition - worked flawlessly).
Rebooted and ran through the initial setup process again, this time
choosing *not* to make a recovery USB disk during the setup, and it all
worked absolutely fine (the OEM user from the previous attempt no longer
existed). And I was able to install all the pending software updates
without needing to do 'sudo apt-get install -f'.

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https://bugs.launchpad.net/bugs/1450490

Title:
  Initial installer run on Dell XPS13 (9343), crash while creating
  recovery media

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