apport information ** Tags added: apport-collected
** Description changed: CID : 201412-16338 SazanW-2 00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) 08:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:137a] (rev a2) Repro steps: 1. Install 14.04.2 on SazanW-2 2. Execute upgrade by 'Software Updater' 3. Make sure kernel upgrade from 3.16.0-30 to 3.16.0-36 4. Reboot system and verify the result. Actual result: a, Booting, GRUB is pass, then system got hang and screen became black. tty1~7 are useless. b, Try to add a 'text' kernel parameter on GRUB page, booting system, got the same actual result. c, After system got hang, try to get logs via 'SSH', get result 'Connection refused'. Notes: Because there is no available NV driver, system is working on 8086:1616 now. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic] ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3 Uname: Linux 3.16.0-30-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CurrentDesktop: Unity Date: Mon May 4 03:59:56 2015 InstallationDate: Installed on 2015-05-04 (0 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.1-0ubuntu3.10 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: u 1831 F.... pulseaudio + /dev/snd/controlC0: u 1831 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=d16d1f82-8c29-4e0b-bd58-fea8bb414c5b + InstallationDate: Installed on 2015-05-04 (0 days ago) + InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) + MachineType: LENOVO 20E1Z0X8US + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-30-generic root=UUID=1dde7ba0-2958-40e5-9dc6-d047ced139d2 ro quiet splash + ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-30-generic N/A + linux-backports-modules-3.16.0-30-generic N/A + linux-firmware 1.127.11 + Tags: trusty + Uname: Linux 3.16.0-30-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/17/2014 + dmi.bios.vendor: LENOVO + dmi.bios.version: N11ET26W (1.02 ) + dmi.board.asset.tag: Not Available + dmi.board.name: 20E1Z0X8US + dmi.board.vendor: LENOVO + dmi.board.version: Not Defined + dmi.chassis.asset.tag: No Asset Information + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: None + dmi.modalias: dmi:bvnLENOVO:bvrN11ET26W(1.02):bd11/17/2014:svnLENOVO:pn20E1Z0X8US:pvrThinkPadW550s:rvnLENOVO:rn20E1Z0X8US:rvrNotDefined:cvnLENOVO:ct10:cvrNone: + dmi.product.name: 20E1Z0X8US + dmi.product.version: ThinkPad W550s + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1451357/+attachment/4390554/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1451357 Title: [Lenovo SazanW-2] system got hang and screen became black after execute upgrade under 12.04.2 To manage notifications about this bug go to: https://bugs.launchpad.net/hwe-next/+bug/1451357/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
