Public bug reported: Sane has not been working at all. Simple Scan, XSane, and other associated programs detect and offer installed scanners, choose one then screen greys out after a long wait. Using Ubuntu 15.04 check and update every day This scanner has been functioning commanded by PC and by scanner panel buttons for many months but now hangs with a grey screen and red note "failed to scan Unable to connect to scanner" I have tried al sorts but mostly up against a brick wall for the last few weeks. Printer operates properly.
This might help david@david-Lenovo-H535:~$ simple-scan -d [+0.00s] DEBUG: simple-scan.vala:594: Starting Simple Scan 3.16.1.1, PID=10884 [+0.00s] DEBUG: Connecting to session manager [+0.04s] DEBUG: ui.vala:1880: Loading state from /home/david/.cache/simple-scan/state [+0.04s] DEBUG: ui.vala:1848: Restoring window to 600x400 pixels [+0.04s] DEBUG: autosave-manager.vala:64: Loading autosave information [+0.04s] DEBUG: autosave-manager.vala:259: Waiting to autosave... [+0.04s] CRITICAL: gtk_event_controller_reset: assertion 'GTK_IS_EVENT_CONTROLLER (controller)' failed [+0.23s] DEBUG: autosave-manager.vala:281: Autosaving book information [+0.23s] DEBUG: ui.vala:1971: Saving state to /home/david/.cache/simple-scan/state [+0.23s] DEBUG: scanner.vala:1446: sane_init () -> SANE_STATUS_GOOD [+0.23s] DEBUG: scanner.vala:1452: SANE version 1.0.24 [+0.23s] DEBUG: scanner.vala:1513: Requesting redetection of scan devices [+0.23s] DEBUG: scanner.vala:802: Processing request [+0.39s] DEBUG: ui.vala:1971: Saving state to /home/david/.cache/simple-scan/state [+11.32s] DEBUG: scanner.vala:338: sane_get_devices () -> SANE_STATUS_GOOD [+11.32s] DEBUG: scanner.vala:350: Device: name="brother4:net1;dev2" vendor="Brother" model="*HaroParkScanner" type="k" [+11.32s] DEBUG: scanner.vala:350: Device: name="brother4:net1;dev1" vendor="Brother" model="*DCP-7065DN" type="DCP7065DN" [+11.32s] DEBUG: scanner.vala:350: Device: name="brother4:net1;dev0" vendor="Brother" model="*UpstairsScan" type="DCP7065DN" Expected scanner function. Simple scan window greyed out/hing had to force quit after 5 min. Thanks ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: simple-scan 3.16.1.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3 Uname: Linux 3.19.0-16-generic x86_64 ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 CurrentDesktop: Unity Date: Tue May 19 16:45:01 2015 InstallationDate: Installed on 2015-01-29 (110 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: LENOVO 10117 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=94709fac-8bfa-41bf-8d29-24abdd9f77cc ro quiet splash vt.handoff=7 SimpleScanLog: SourcePackage: simple-scan UpgradeStatus: Upgraded to vivid on 2015-05-16 (3 days ago) dmi.bios.date: 11/05/2013 dmi.bios.vendor: LENOVO dmi.bios.version: I7KT31AUS dmi.board.vendor: LENOVO dmi.board.version: 31900058 STD dmi.chassis.type: 3 dmi.chassis.vendor: LENOVO dmi.modalias: dmi:bvnLENOVO:bvrI7KT31AUS:bd11/05/2013:svnLENOVO:pn10117:pvrLenovoH535:rvnLENOVO:rn:rvr31900058STD:cvnLENOVO:ct3:cvr: dmi.product.name: 10117 dmi.product.version: Lenovo H535 dmi.sys.vendor: LENOVO ** Affects: simple-scan (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug vivid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1456834 Title: Simple Scan and Sane hang greyed out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1456834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs