apport information ** Tags added: apport-collected
** Description changed: I noticed a problem last week where my GUI locked up while I was trying to unlock it. At the time I was unable to get the system to generate a report or find anything obvious to me in the logs, though I am no expert. I did manage to enable some more analysis tools for next time and it seems that next time has just occurred. Today I tried to login to the system. The screen progressed passed the password entry but failed to display the desktop background, the side bar or the top bar. I left it for a few minutes while I got a coffee but it was still in the same state when I returned. Thinking it might just be the GUI locked up, as it seemed to be last week, I tried to ssh in from another machine. [email protected]'s password: Welcome to Ubuntu 14.04.2 LTS (GNU/Linux 3.16.0-37-generic x86_64) * Documentation: https://help.ubuntu.com/ Last login: Fri May 1 12:46:41 2015 from 172.16.20.98 tt@tt-ul-dt:~$ tt@tt-ul-dt:~$ tt@tt-ul-dt:~$ top Segmentation fault tt@tt-ul-dt:~$ ps As you can see, I managed to SSH in but failed to do much else. When I tried to take a look at what was going on with top I got a message about a Segmentation fault. I then tried ps thinking that might be a simpler program and able to show me something. That seemed to lock up the ssh session. Next I did a quick Google to see what I might be able to do remotely to help debug things. Nothing helpful presented itself to me so I did Ctrl + Alt + F4 to try and get access via one of the other virtual terminal things. I was able to enter my username and password but as soon as I had done so I seemed to get some sort of log trace on the screen. It mentioned the USB mouse I had being connected. I was not able to enter any commands so instead I tried unplugging and reconnecting the USB memory stick I had. I could see it registering in the trace. I did the same with a USB temperature probe and could see it connect too. After that I figured a clean shutdown was about the best I could do. I found http://askubuntu.com/questions/53263/shut-down-computer-from- keyboard and started the Alt + SysRq + r, e, i, s, u, o. The first two of three keys reported that they were disabled but after that it seemed to work. After the shutdown, I left the machine till 09:01 and powered it on again. It booted, I logged in and was then presented with several "System program problem detected" messages. I am now trying to work through them in the sequence they were presented. $ lsb_release -rd Description: Ubuntu 14.04.2 LTS Release: 14.04 ProblemType: KernelOops DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 Annotation: Your system might become unstable now and might need to be restarted. ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 Date: Fri May 8 02:20:53 2015 Failure: oops InstallationDate: Installed on 2015-03-12 (56 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) SourcePackage: linux-lts-utopic Title: general protection fault: 0000 [#31] SMP UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.1-0ubuntu3.11 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: thomasthorne 2648 F.... pulseaudio + /dev/snd/controlC0: thomasthorne 2648 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=3c3104a1-5ead-4ebf-b2df-f9397f572dca + InstallationDate: Installed on 2015-03-12 (74 days ago) + InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) + IwConfig: + eth0 no wireless extensions. + + lo no wireless extensions. + MachineType: Gigabyte Technology Co., Ltd. H81M-DS2V + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash crashkernel=384M-:128M vt.handoff=7 + ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10 + RelatedPackageVersions: + linux-restricted-modules-3.16.0-38-generic N/A + linux-backports-modules-3.16.0-38-generic N/A + linux-firmware 1.127.12 + RfKill: + + Tags: trusty + Uname: Linux 3.16.0-38-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin mock plugdev sambashare sudo + WifiSyslog: + + _MarkForUpload: True + dmi.bios.date: 06/19/2014 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: F5 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: H81M-DS2V + dmi.board.vendor: Gigabyte Technology Co., Ltd. + dmi.board.version: x.x + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: Gigabyte Technology Co., Ltd. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-DS2V:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.name: H81M-DS2V + dmi.product.version: To be filled by O.E.M. + dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1453029/+attachment/4404617/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1453029 Title: Tried to login, GUI locked up. Did reboot & was presented with several messages : general protection fault: 0000 [#31] SMP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1453029/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
