Hi:

I followed the links that you provided, implemented the instructions
found, and installed the three packages indicated.  The installation
proceeded without error.  The kernel installed also did not boot.

However, I do have a questions regarding the following three
instructions:

1  If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

2.  If you are unable to test the mainline kernel, for example it will not 
boot, please add the tag: 'kernel-unable-to-test-upstream'.

3.  Once testing of the upstream kernel is complete, please mark this
bug as "Confirmed".


My first question regards the difference between the first and second 
instruction.  Since the bug encountered has been a non-booting kernel to begin 
with the both appear the same to me.  I would appreciate clarification.

Second, I'm new to this process  Where and how do I add tags?  A bit more 
information would be helpful. 
Thanks. 



> Date: Tue, 2 Jun 2015 21:15:51 +0000
> From: [email protected]
> To: [email protected]
> Subject: [Bug 1460736] Re: package linux-image-3.13.0-53-generic 3.13.0-53.89 
> failed to install/upgrade: subprocess installed post-installation script 
> returned error exit status 2
> 
> Would it be possible for you to test the latest upstream stable kernel?
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the
> latest v3.13 stable kernel[0].
> 
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
> 
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
> 
> If you are unable to test the mainline kernel, for example it will not boot, 
> please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as 
> "Confirmed".
> 
> 
> Thanks in advance.
> 
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11-ckt21-trusty/
> 
> -- 
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1460736
> 
> Title:
>   package linux-image-3.13.0-53-generic 3.13.0-53.89 failed to
>   install/upgrade: subprocess installed post-installation script
>   returned error exit status 2
> 
> Status in linux package in Ubuntu:
>   Incomplete
> 
> Bug description:
>   The problem that I've encountered is that an incomplete Kernel update
>   crashed my system.  I'm currently running in recovery mode. While my
>   user password works for updates, it does not work in terminal at
>   present.  My installed system is Ubantu 14.04.1 LTS with all updates
>   added as of 06/01/2015.  I've installed and am currently using the KDE
>   desktop.
> 
>   cat /proc/version_signature > version.log   Yielded:
> 
>   Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
> 
>   
>   sudo lspci -vnvn > lspci-vnvn.log      Yielded:
> 
>   
>   00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM 
> Controller [8086:0154] (rev 09)
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort+ >SERR- <PERR- INTx-
>       Latency: 0
>       Capabilities: <access denied>
> 
>   00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core 
> processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA 
> controller])
>       Subsystem: Toshiba America Info Systems Device [1179:fa20]
>       Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx+
>       Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- >SERR- <PERR- INTx-
>       Latency: 0
>       Interrupt: pin A routed to IRQ 42
>       Region 0: Memory at c8000000 (64-bit, non-prefetchable) [size=4M]
>       Region 2: Memory at c0000000 (64-bit, prefetchable) [size=128M]
>       Region 4: I/O ports at 3000 [size=64]
>       Expansion ROM at <unassigned> [disabled]
>       Capabilities: <access denied>
>       Kernel driver in use: i915
> 
>   00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series 
> Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04) (prog-if 30 
> [XHCI])
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx+
>       Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- 
> <TAbort- <MAbort- >SERR- <PERR- INTx-
>       Latency: 0
>       Interrupt: pin A routed to IRQ 40
>       Region 0: Memory at c8600000 (64-bit, non-prefetchable) [size=64K]
>       Capabilities: <access denied>
>       Kernel driver in use: xhci_hcd
> 
>   00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 
> Series Chipset Family MEI Controller #1 [8086:1e3a] (rev 04)
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx+
>       Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- >SERR- <PERR- INTx-
>       Latency: 0
>       Interrupt: pin A routed to IRQ 43
>       Region 0: Memory at c8614000 (64-bit, non-prefetchable) [size=16]
>       Capabilities: <access denied>
>       Kernel driver in use: mei_me
> 
>   00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series 
> Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) (prog-if 
> 20 [EHCI])
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- 
> <TAbort- <MAbort- >SERR- <PERR- INTx-
>       Latency: 0
>       Interrupt: pin A routed to IRQ 16
>       Region 0: Memory at c8619000 (32-bit, non-prefetchable) [size=1K]
>       Capabilities: <access denied>
>       Kernel driver in use: ehci-pci
> 
>   00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C210 Series Chipset 
> Family High Definition Audio Controller [8086:1e20] (rev 04)
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx+
>       Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- >SERR- <PERR- INTx-
>       Latency: 0, Cache Line Size: 64 bytes
>       Interrupt: pin A routed to IRQ 44
>       Region 0: Memory at c8610000 (64-bit, non-prefetchable) [size=16K]
>       Capabilities: <access denied>
>       Kernel driver in use: snd_hda_intel
> 
>   00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset 
> Family PCI Express Root Port 1 [8086:1e10] (rev c4) (prog-if 00 [Normal 
> decode])
>       Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- >SERR- <PERR- INTx-
>       Latency: 0, Cache Line Size: 64 bytes
>       Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
>       I/O behind bridge: 00002000-00002fff
>       Memory behind bridge: c8500000-c85fffff
>       Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- <SERR- <PERR-
>       BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
>               PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
>       Capabilities: <access denied>
>       Kernel driver in use: pcieport
> 
>   00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset 
> Family PCI Express Root Port 2 [8086:1e12] (rev c4) (prog-if 00 [Normal 
> decode])
>       Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- >SERR- <PERR- INTx-
>       Latency: 0, Cache Line Size: 64 bytes
>       Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
>       Memory behind bridge: c8400000-c84fffff
>       Prefetchable memory behind bridge: 00000000bfb00000-00000000bfbfffff
>       Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- <SERR- <PERR-
>       BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
>               PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
>       Capabilities: <access denied>
>       Kernel driver in use: pcieport
> 
>   00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series 
> Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04) (prog-if 
> 20 [EHCI])
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- 
> <TAbort- <MAbort- >SERR- <PERR- INTx-
>       Latency: 0
>       Interrupt: pin A routed to IRQ 23
>       Region 0: Memory at c8618000 (32-bit, non-prefetchable) [size=1K]
>       Capabilities: <access denied>
>       Kernel driver in use: ehci-pci
> 
>   00:1f.0 ISA bridge [0601]: Intel Corporation HM76 Express Chipset LPC 
> Controller [8086:1e59] (rev 04)
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- 
> <TAbort- <MAbort- >SERR- <PERR- INTx-
>       Latency: 0
>       Capabilities: <access denied>
>       Kernel driver in use: lpc_ich
> 
>   00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 
> 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04) (prog-if 01 [AHCI 
> 1.0])
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx+
>       Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- 
> <TAbort- <MAbort- >SERR- <PERR- INTx-
>       Latency: 0
>       Interrupt: pin B routed to IRQ 41
>       Region 0: I/O ports at 3088 [size=8]
>       Region 1: I/O ports at 3094 [size=4]
>       Region 2: I/O ports at 3080 [size=8]
>       Region 3: I/O ports at 3090 [size=4]
>       Region 4: I/O ports at 3060 [size=32]
>       Region 5: Memory at c8617000 (32-bit, non-prefetchable) [size=2K]
>       Capabilities: <access denied>
>       Kernel driver in use: ahci
> 
>   00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C210 Series Chipset Family 
> SMBus Controller [8086:1e22] (rev 04)
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- 
> <TAbort- <MAbort- >SERR- <PERR- INTx-
>       Interrupt: pin C routed to IRQ 10
>       Region 0: Memory at c8615000 (64-bit, non-prefetchable) [size=256]
>       Region 4: I/O ports at 3040 [size=32]
> 
>   01:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8162 Fast Ethernet 
> [1969:1090] (rev 10)
>       Subsystem: Toshiba America Info Systems Device [1179:ff1e]
>       Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- >SERR- <PERR- INTx-
>       Latency: 0, Cache Line Size: 64 bytes
>       Interrupt: pin A routed to IRQ 45
>       Region 0: Memory at c8500000 (64-bit, non-prefetchable) [size=256K]
>       Region 2: I/O ports at 2000 [size=128]
>       Capabilities: <access denied>
>       Kernel driver in use: alx
> 
>   02:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 
> Wireless Network Adapter [168c:0036] (rev 01)
>       Subsystem: Lite-On Communications Inc Device [11ad:0612]
>       Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
> Stepping- SERR- FastB2B- DisINTx-
>       Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- 
> <MAbort- >SERR- <PERR- INTx-
>       Latency: 0, Cache Line Size: 64 bytes
>       Interrupt: pin A routed to IRQ 17
>       Region 0: Memory at c8400000 (64-bit, non-prefetchable) [size=512K]
>       Expansion ROM at bfb00000 [disabled] [size=64K]
>       Capabilities: <access denied>
>       Kernel driver in use: ath9k
> 
>   ProblemType: Package
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-53-generic 3.13.0-53.89
>   ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
>   Uname: Linux 3.13.0-51-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  jameson    2570 F.... pulseaudio
>   Date: Mon Jun  1 12:01:33 2015
>   DpkgHistoryLog:
>    
>   DpkgTerminalLog:
>    
>   ErrorMessage: subprocess installed post-installation script returned error 
> exit status 2
>   InstallationDate: Installed on 2014-12-19 (163 days ago)
>   InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
> (20140722.2)
>   MachineType: TOSHIBA Satellite C55-A
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-51-generic 
> root=/dev/mapper/ubuntu--vg-root ro quiet splash
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.2
>   SourcePackage: linux
>   StagingDrivers: rts5139
>   Title: package linux-image-3.13.0-53-generic 3.13.0-53.89 failed to 
> install/upgrade: subprocess installed post-installation script returned error 
> exit status 2
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 09/16/2013
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: 1.30
>   dmi.board.name: Portable PC
>   dmi.board.vendor: TOSHIBA
>   dmi.board.version: MP
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: OEM Chassis Manufacturer
>   dmi.chassis.version: OEM Chassis Version
>   dmi.modalias: 
> dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCF6U-05X00C:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
>   dmi.product.name: Satellite C55-A
>   dmi.product.version: PSCF6U-05X00C
>   dmi.sys.vendor: TOSHIBA
> 
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1460736/+subscriptions

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https://bugs.launchpad.net/bugs/1460736

Title:
  package linux-image-3.13.0-53-generic 3.13.0-53.89 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1460736/+subscriptions

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