Public bug reported:
HPLIP was automatically updated on 11 June 2015. During the upgrade
instructions were carefully followed however at the end the printer was
not recognized. The upgrade was attempted again and it was then noted
that it was required to turn off then on the printer for it be be
recognized at the end of the install. Today, 26 June 2015 after a reboot
caused by a video freeze the printer was not recognized (firmware was
not downloaded during boot as usual) and running hp-setup shows printer
not recognized even after turning the printer off then on several times
and also unplugging and replugging it in to the usb port. I have not yet
gone through these steps:
=> Run the command "hp-uninstall" to cleanly uninstall HPLIP. Remove
plug-ins too when prompted.
=> Install the latest (or already downloaded 3.15.2 run file)
=> Remove all the existing queues by running the command "hp-setup -r"
=> Re-configure the queue by running the command "hp-setup". This step
will also prompt for installing the plugin. Follow the prompts to
install the plugins.
=> Try printing to the queue named HP_LaserJet_1020
After going through all the steps above the printer is again functional.
Note: during the step to install the hp driver besides unplugging and
replugging in the usb cable I have to additionally turn the printer off
and on. Once this is done the driver installs correctly.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip (not installed)
Uname: Linux 4.0.0-997-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: GNOME
Date: Fri Jun 26 15:12:48 2015
InstallationDate: Installed on 2014-10-24 (245 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
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https://bugs.launchpad.net/bugs/1469313
Title:
After installing hplip 3.15.6 printer is sometimes not recognized
after reboot
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