** Description changed:
This is against the 'nginx' package because apport hooks need added here
for Vivid and Wily.
Currently, systemd and stderr and Apport do not pull in enough
information for bug triage and handling to be done.
We have several Vivid bugs now which show this - they're all for the
same version of the package, in Wily, but different binaries, all with
the Package problem type, and a postinstallation script failure. But
that's it, there's no information of the errors, or anything.
- This also extends to other bug types. We need error logs, configuration
- files, and additional information to test and reproduce problems which
- are not Package related types. As the error.log, nginx.conf, and
- /etc/nginx/sites-enabled/*.conf files could be sensitive, any apport
- hooks need to prompt for whether to include these files or not.
-
To that end, we need to expand what Apport pulls in, to include output
from `journalctl -xe --unit=nginx.service` and `systemctl -l status
- nginx.service`, and also the `/var/log/nginx/error.log` file (if it
- exists) in order to get useful information for Package class bugs.
+ nginx.service` in order to get useful information for Package class
+ bugs.
I have given this a Medium importance, as there's no useful information
in bug reports of the Package class currently that could allude to why
the postinst scripts failed.
** Summary changed:
- Nginx bug reports for Vivid and later not really returning useful data
+ Nginx bug reports for 'package' problem type are not providing useful data
for Vivid and later
** Changed in: nginx (Ubuntu Wily)
Status: Triaged => In Progress
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https://bugs.launchpad.net/bugs/1472683
Title:
Nginx bug reports for 'package' problem type are not providing useful
data for Vivid and later
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