Marking as Fix Released since the mentioned issues in this bug are
mostly resolved or the behaviour is intentional. The bug description is
updated with UX comment to explain the behaviour.
** Description changed:
Hi!
Just two things I'd like to see in fav contacts: If you select a
contact and hit the call button, it doesn't place the call, but it only
opens the dialer app and copies the phone number to the input field. You
have to hit the green button to place the call. I think this is
annoying. If I hit the call button, I want the person to be called
immediately. There is no benefit of not placing the call. There are no
options in the dialer app. You just have to hit the green button.
- The other thing is a little inconsistency with the dialer app. If you select
a contact and hit More and Open Button, you get to the properties screen of
the contacts app. Contrary to that, if you select contacts in the dialer app
and select a contact you first get presented a list with the persons phone
numbers and icons for messages and properties. If you want to call a number you
have to tap the number. I think, most time you select a contact from fav
contacs, you want to contact this person and for that, it should be the same
routine as in the dialer app. Most disturbing is, because you are taken to the
properties of the contact, you must not tap the phone number itself, but the
telephone icon at the right edge of the screen.
+ The other thing is a little inconsistency with the dialer app. If you select
a contact and hit More and Open Button, you get to the properties screen of
the contacts app. Contrary to that, if you select contacts in the dialer app
and select a contact you first get presented a list with the persons phone
numbers and icons for messages and properties. If you want to call a number you
have to tap the number. I think, most time you select a contact from fav
contacts, you want to contact this person and for that, it should be the same
routine as in the dialer app. Most disturbing is, because you are taken to the
properties of the contact, you must not tap the phone number itself, but the
telephone icon at the right edge of the screen.
In my opinion, first thing you should be presented after hitting the more
button, is that small list as in the dialer app. Even better, forget about the
more button. The list could be presented immediately. So my ideal fav. contacts
screen has the red (why not green as in the dialer app) Call button, which I
like and then the small list as in the dialer app (with all the contacts phone
numbers and the message icons, and the contacts properties icon. ) This would
hold another advantage: You see which number is called when you hit the Call
button (supposed it always dials the first one from the list). Right now, you
never see which type (home, work, ...) of number is called when you tap the
Call Button. You don't see anything in the fav. app and the dialer app just
shows the number, not the type of number.
+
+ -------- UX comment --------
+
+ The behaviour of the dialer copying the number into the keypad is
+ intentional. This proved to be especially useful when users did make
+ calls from the web or other sources, as user testing confirmed.
+
+ The behaviour of contacts in the AB app and the dialer is now adjusted.
+ When you access the AB app, tapping on a list item/contact opens the contact
card. The same behaviour applies now to the dialer.
+
+ The contact card is always displayed regardless if the contacts are accessed
from the ALL or Favourites section in AB & dialer. This is due to the fact that
the whole contact is marked as favourite and many contacts have more than one
number. A tap on the number doesn't trigger a call or a new message because at
that moment in time we do not know the intentions of the user, this is the
reason why the icons for calling and messaging are displayed to distinguish
different actions.
+ This means the behaviour is as follows for a call from either dialer or AB:
+ tapping list item/contact > opening contact card > if a contact has two
numbers, tap on the phone icon of either numbers > number is pre-populated into
dialer, you see if it is work, home, etc > tap green call icon in dialer
+
+ Icon colours are unified because they are used across many other
+ applications and are not coloured differently for different apps.
** Changed in: ubuntu-ux
Status: Triaged => Fix Released
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https://bugs.launchpad.net/bugs/1458784
Title:
[Address Book] ubuntu touch: today scope / favourite contacts bad
integration
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