Mr. Penalver: There is very little about the computer itself on the printed label on the underside (It's FCC stuff and such.) However the actual HP model number is 13-4002dx. If this is not what you are looking for, please contact me and I'll look further.
Sorry to take so long to respond - been out of circulation for a couple days. On Fri, Sep 11, 2015 at 7:13 PM, Christopher M. Penalver < [email protected]> wrote: > thomas a. sargent, could you please provide the full computer model as > noted on the sticker of the computer itself (not from the Bug > Description)? > > ** Changed in: linux (Ubuntu) > Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1478250 > > Title: > hp x360 laptop keyboard freezes for 1 sec. every few minutes > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > A couple weeks ago Installed ubuntu 14.04 on an hp spectre x360. It > works great except for a strange keyboard problem. Every 2 or 3 > minutes the keyboard freezes for about 1 second - it misses keystrokes > completely. Anything typed during that 1 second period is missed. > For that same period, the LED in the F5 key turns off. The F5 key is > normally illuminated. If you hit it, that turns the LED off and turns > on the keyboard backlight. Hit it again, and the backlight goes off > and F5 lights up again. Apparently while that light is out, the > keyboard is disabled. > > I wrote a program that printed a variable character pattern to a > terminal every 4 times/sec and just watched it. I wanted to know if > the whole computer (or just whole desktop?) was freezing, or just the > keyboard. When the keyboard light turned off, the program kept > running, so I think it's just the keyboard. > > The timing of the light blinking off is variable. If I am not typing, > the light seems to blink at a 2min 30 sec.to 3min 30 sec period. It > seems more often than that when I am actually typing, perhaps 2 minutes. > I'm guessing this is a keyboard driver problem? Anyone else seen this? > /proc/version is Linux version 3.16.0-43-generic (buildd@brownie) (gcc > version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ) #58~14.04.1-Ubuntu SMP Mon Jun 22 > 10:21:20 UTC 2015. > --- > ApportVersion: 2.14.1-0ubuntu3.11 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC1: sarg314 1860 F.... pulseaudio > /dev/snd/controlC0: sarg314 1860 F.... pulseaudio > CurrentDesktop: Unity > DistroRelease: Ubuntu 14.04 > HibernationDevice: RESUME=UUID=c0ce179f-fac4-4cc5-8ec4-59859141662e > InstallationDate: Installed on 2015-07-03 (23 days ago) > InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 > (20150218.1) > MachineType: Hewlett-Packard HP Spectre x360 Convertible 13 > Package: linux (not installed) > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-44-generic.efi.signed > root=UUID=0d0480e0-4b2f-4413-bcaa-a4ebf1c1b2ec ro quiet splash > "acpi_osi=!Windows 2013" "acpi_osi=!Windows 2012" acpi_backlight=vendor > acpi_backlight=video video.use_native_backlight=1 vt.handoff=7 > ProcVersionSignature: Ubuntu 3.16.0-44.59~14.04.1-generic 3.16.7-ckt14 > RelatedPackageVersions: > linux-restricted-modules-3.16.0-44-generic N/A > linux-backports-modules-3.16.0-44-generic N/A > linux-firmware 1.127.14 > Tags: trusty > Uname: Linux 3.16.0-44-generic x86_64 > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 01/19/2015 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: F.04 > dmi.board.asset.tag: Base Board Asset Tag > dmi.board.name: 802D > dmi.board.vendor: Hewlett-Packard > dmi.board.version: 58.16 > dmi.chassis.type: 10 > dmi.chassis.vendor: Hewlett-Packard > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrF.04:bd01/19/2015:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.16:cvnHewlett-Packard:ct10:cvrChassisVersion: > dmi.product.name: HP Spectre x360 Convertible 13 > dmi.sys.vendor: Hewlett-Packard > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1478250/+subscriptions > -- Tom Sargent -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1478250 Title: hp x360 laptop keyboard freezes for 1 sec. every few minutes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1478250/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
