Public bug reported: Hello,
if I print black text on my HP Photosmart D5460, the output is grey instead of black when choose "A4 borderless" as media size. Steps to reproduce: 1. Start LibreOffice Writer, write some text 2. Click "File -> Print" 3. In the print dialogue, check "Use only paper size from printer settings" (under the "Options"-tab) 4. On the "General"-tab, select the printer and click on properties 5. In the properties dialogue, select "A4 borderless" as paper size (optionally set print quality to "draft" and output mode to "black only grayscale", my preferred settings) 6. Start the print. Now the printed text is grey instead of black, I have attached a photo of how the output looks compared to normal output (when media size is set to "A4" non-borderless). I have also attached the file (printout) with the data that would go to the printer when printing on "A4 borderless" according to the guide on https://wiki.ubuntu.com/DebuggingPrintingProblems#Getting_the_data_which_would_go_to_the_printer Kind regards; Jan ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: cups 2.1.0-4 ProcVersionSignature: Ubuntu 4.2.0-10.12-generic 4.2.0 Uname: Linux 4.2.0-10-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.18.1-0ubuntu1 Architecture: amd64 CupsErrorLog: CurrentDesktop: Unity Date: Thu Sep 24 15:57:48 2015 InstallationDate: Installed on 2015-09-17 (6 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150916) Lpstat: device for Photosmart-D5400-series: hp:/usb/Photosmart_D5400_series?serial=MY95A990G204V3 device for test: /tmp/printout MachineType: Gigabyte Technology Co., Ltd. P35-DS3 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Photosmart-D5400-series.ppd', '/etc/cups/ppd/test.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Photosmart-D5400-series.ppd: Permission denied grep: /etc/cups/ppd/test.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/@/vmlinuz root=/dev/mapper/internal--hdd-test1 ro rootflags=subvol=@ quiet splash vt.handoff=7 SourcePackage: cups UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/18/2009 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: F14 dmi.board.name: P35-DS3 dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF14:bd06/18/2009:svnGigabyteTechnologyCo.,Ltd.:pnP35-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnP35-DS3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: P35-DS3 dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug wily ** Attachment added: "printout" https://bugs.launchpad.net/bugs/1499389/+attachment/4473324/+files/printout -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1499389 Title: HP Photosmart D5460 prints text in gray instead of black when A4 borderless is chosen To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1499389/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
