I have attempted to run the command "apport-collect 1499373" as requested but the command does not run. when I press enter to run the command I receive following message: "You need to run 'sodo apt-get install python-apport' for apport-collect to work." I have done this and then get the result: n-laptop:~$ apport-collect 1499373 You need to run 'sudo apt-get install python-apport' for apport-collect to work. john@john-laptop:~$ sudo apt-get install python-apport [sudo] password for john: Reading package lists... Done Building dependency tree Reading state information... Done The following extra packages will be installed: libjs-jquery python-keyring python-launchpadlib python-lazr.restfulclient python-lazr.uri python-oauth python-problem-report python-secretstorage python-simplejson python-wadllib Suggested packages: javascript-common python-fs python-gdata python-kde4 python-keyczar python-testresources python-secretstorage-doc The following NEW packages will be installed libjs-jquery python-apport python-keyring python-launchpadlib python-lazr.restfulclient python-lazr.uri python-oauth python-problem-report python-secretstorage python-simplejson python-wadllib 0 to upgrade, 11 to newly install, 0 to remove and 7 not to upgrade. Need to get 85.7 kB/425 kB of archives. After this operation, 2,449 kB of additional disk space will be used. Do you want to continue? [Y/n] y Err http://gb.archive.ubuntu.com/ubuntu/ vivid-updates/main python-problem-report all 2.17.2-0ubuntu1.4 404 Not Found [IP: 91.189.92.200 80] Err http://gb.archive.ubuntu.com/ubuntu/ vivid-updates/main python-apport all 2.17.2-0ubuntu1.4 404 Not Found [IP: 91.189.92.200 80] E: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/pool/main/a/apport/python-problem-report_2.17.2-0ubuntu1.4_all.deb 404 Not Found [IP: 91.189.92.200 80]
E: Failed to fetch http://gb.archive.ubuntu.com/ubuntu/pool/main/a/apport/python- apport_2.17.2-0ubuntu1.4_all.deb 404 Not Found [IP: 91.189.92.200 80] E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing? I have tried to run the updates but no joy . After running the command for updates I receive the following result: Fetched 1,558 kB in 9s (170 kB/s) Reading package lists... Done After all this I am returned to the beginning with this message: john@john-laptop:~$ apport-collect 1499373 You need to run 'sudo apt-get install python-apport' for apport-collect to work. john@john-laptop:~$ I am sorry I cannot be more helpful but this is all new to me. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1499373 Title: Computer does not power off To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1499373/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
