apport information ** Tags added: apport-collected vivid
** Description changed: I have an Acer Aspire laptop, I have just installed Ubuntu 15.04 and removed Windows 10. The problem I have is that after I select shutdown the computer goes through the shutdown procedure and screen goes blank with only the Small Ubuntu icon showing. This is as far as it goes. The computer is still switched on. I have tried both shutdown and the re-start options but with no success. I re-installed Ubuntu 15.04 using the option to save my files but this made no difference and again failed to power off machine I then tried a full re-install of Ubuntu but the problem persists. I have tried to use the terminal window using the command "shutdown -h now" again computer shut down but did not power off the computer. I have also tried "shutdown -r now" and "shutdown -P now" all with no success. I would be obliged for any advice or solutions John + --- + ApportVersion: 2.17.2-0ubuntu1.5 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: john 1270 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 15.04 + HibernationDevice: RESUME=UUID=8ff1e514-34d5-419e-9ec3-fc4c7caddcff + InstallationDate: Installed on 2015-09-20 (6 days ago) + InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) + MachineType: Acer Aspire ES1-512 + NonfreeKernelModules: wl + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=ca982d3e-674b-4f5f-9fd1-c7b15f1e31ae ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5 + RelatedPackageVersions: + linux-restricted-modules-3.19.0-28-generic N/A + linux-backports-modules-3.19.0-28-generic N/A + linux-firmware 1.143.3 + Tags: vivid + UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' + Uname: Linux 3.19.0-28-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/11/2014 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.07 + dmi.board.asset.tag: Type2 - Board Asset Tag + dmi.board.name: Aspire ES1-512 + dmi.board.vendor: Acer + dmi.board.version: V1.07 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.07 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/11/2014:svnAcer:pnAspireES1-512:pvrV1.07:rvnAcer:rnAspireES1-512:rvrV1.07:cvnAcer:ct10:cvrV1.07: + dmi.product.name: Aspire ES1-512 + dmi.product.version: V1.07 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1499373/+attachment/4476460/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1499373 Title: Computer does not power off To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1499373/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
