apport information
** Tags added: apport-collected vivid
** Description changed:
Hi,
a Lumia 535 (RM-1089) Windows Phone connected via USB to a notebook
running Ubuntu 15.10 will be detected, but Ubuntu's file manager shows
no content even though there are directories and many files (e.g.
pictures) stored on the smartphone.
Installing the mtpfs package didn't change anything. The directories and
files are accessible on Windows 7 (tested!).
Curiously, the mtp-detect tool doesn't find any MTP devices.
:~$ sudo mtp-detect
Unable to open ~/.mtpz-data for reading, MTPZ disabled.
libmtp version: 1.1.8
Listing raw device(s)
No raw devices found.
:~$ lsusb -v
Bus 001 Device 007: ID 0421:06fc Nokia Mobile Phones
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0421 Nokia Mobile Phones
idProduct 0x06fc
bcdDevice 1.00
iManufacturer 1 Microsoft
iProduct 2 Lumia 535 (RM-1089)
iSerial 3 5100000008ECC1C10000000000000000
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 108
bNumInterfaces 4
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xa0
(Bus Powered)
Remote Wakeup
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 6 Imaging
bInterfaceSubClass 1 Still Image Capture
bInterfaceProtocol 1 Picture Transfer Protocol (PIMA 15470)
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x01 EP 1 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 4
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 255 Vendor Specific Subclass
bInterfaceProtocol 255 Vendor Specific Protocol
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 255 Vendor Specific Subclass
bInterfaceProtocol 255 Vendor Specific Protocol
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 255 Vendor Specific Subclass
bInterfaceProtocol 255 Vendor Specific Protocol
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x85 EP 5 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04 EP 4 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Device Qualifier (for other device speed):
bLength 10
bDescriptorType 6
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
bNumConfigurations 1
Device Status: 0x0000
(Bus Powered)
Best regards,
Ettore Atalan
+ ---
+ ApportVersion: 2.17.2-0ubuntu1.5
+ Architecture: i386
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: bregon 1244 F.... pulseaudio
+ DistroRelease: Ubuntu 15.04
+ HibernationDevice: RESUME=UUID=276dc4d6-0b90-46d6-8042-d1cfcaf2f51f
+ InstallationDate: Installed on 2015-08-07 (50 days ago)
+ InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
+ MachineType: TOSHIBA Satellite P200
+ Package: linux (not installed)
+ PccardctlIdent:
+ Socket 0:
+ no product info available
+ PccardctlStatus:
+ Socket 0:
+ no card
+ ProcEnviron:
+ LANGUAGE=de_DE
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic
root=UUID=0ef13e57-46c8-4d41-b175-d58593468e69 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-3.19.0-28-generic N/A
+ linux-backports-modules-3.19.0-28-generic N/A
+ linux-firmware 1.143.3
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: vivid
+ UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden:
'/var/log/udev'
+ Uname: Linux 3.19.0-28-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 03/26/2007
+ dmi.bios.vendor: TOSHIBA
+ dmi.bios.version: V1.30
+ dmi.board.name: ISRAE
+ dmi.board.vendor: TOSHIBA
+ dmi.board.version: 1.00
+ dmi.chassis.asset.tag: *
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: TOSHIBA
+ dmi.chassis.version: N/A
+ dmi.modalias:
dmi:bvnTOSHIBA:bvrV1.30:bd03/26/2007:svnTOSHIBA:pnSatelliteP200:pvrPSPB0E-018002GR:rvnTOSHIBA:rnISRAE:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
+ dmi.product.name: Satellite P200
+ dmi.product.version: PSPB0E-018002GR
+ dmi.sys.vendor: TOSHIBA
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1500070/+attachment/4476643/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1500070
Title:
Lumia 535 (RM-1089) detected, but file manager shows no content
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