Thanks for your report.

@Nicola and Antonio which operator are you using?

Could you please provide the version of your phone (system-settings /
about this phone / OS) ?

If you're comfortable with shell commands, could you please enable developer 
mode, install android tools on a PC, connect the phone to a PC with a USB 
cable, reproduce the issue and run the following commands (the way to connect 
to the device, install android tools for adb and collect the information below 
may slightly differ depending on the host operating system): 
$ adb pull /var/log/syslog /tmp/syslog
$ adb shell /usr/share/ofono/scripts/list-modems > /tmp/list-modems
$ adb shell /usr/share/ofono/scripts/list-contexts > /tmp/list-contexts
$ adb shell nmcli d > /tmp/nmcli-d

and attach the files /tmp/syslog, /tmp/list-modems, /tmp/list-contexts,
/tmp/nmcli-d to this bug report.

Thanks.

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
       Status: New => Incomplete

** Also affects: ofono (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: canonical-devices-system-image
     Assignee: (unassigned) => John McAleely (john.mcaleely)

** Changed in: ofono (Ubuntu)
       Status: New => Incomplete

** Changed in: ofono (Ubuntu)
   Importance: Undecided => Critical

** Summary changed:

- 3G Don't work on BQ Aquaris E4.5
+ Cannot receive calls or text messages with 3G Enabled in Italy on BQ Aquaris 
E4.5

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https://bugs.launchpad.net/bugs/1505012

Title:
  Cannot receive calls or text messages with 3G Enabled in Italy on BQ
  Aquaris E4.5

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