Hi again... More updates: the printer somehow printed a test page, which made me think perhaps all was now ok. However, attempts to print from Firefox's adobe add-on, and from the Text Editor, failed. On opening the HP device manager I got an error alert, as in the picture I've adjoined..
I don't know what I'm doing wrong, and I'm really sorry to be such a bother to you people, but I don't seem to be able to solve this on my own. Looking again at the Printer test page, I see it gives a blank, for the parameter Printer Location: which is a bit odd. The report from hp-check gives the uri as Device URI: hp:/usb/HP_LaserJet_1018?serial=LF04EKT , which looks ok, I think? Well, I'll leave this in your hands, as I have no idea on what to do next. Best regards, and thanks, Tristram From: [email protected] To: [email protected] Subject: RE: [Bug 1460080] Re: HP laserjet 1018 no longer works Date: Tue, 3 Nov 2015 14:01:35 -0300 Hi Till! Thank you for answering... Well, I have two versions of an HP 1018 printer in my list of printers, so I desabled the one called "Hewlett-Packard-HP-LaserJet-1018, which hp-check doesn't seem to recognise as a printer ("Type: Unknown"), and enabled the other one. There is still a problem, however, apparently with the HP_Laserjet_1018.ppd file.... I'm including the output of the hp-check -t command. Thank you for your time. Regards, Tristram > Date: Tue, 3 Nov 2015 15:25:56 +0000 > From: [email protected] > To: [email protected] > Subject: [Bug 1460080] Re: HP laserjet 1018 no longer works > > The URI must be something using the "hp" CUPS backend, either > hp:/usb/... or hp:/net/.... I have > > hp:/usb/Deskjet_2640_series?serial=BR52AFC2TR0601 > hp:/net/Deskjet_2540_series?zc=HP5CB901E7DDC7 > > but my printers do not need the plugin. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1460080 > > Title: > HP laserjet 1018 no longer works > > Status in HPLIP: > Incomplete > Status in hplip package in Ubuntu: > New > > Bug description: > My first experience of Ubuntu was Utopic Unicorn, about 2 months ago. I > installed HPLIP, so as to use my HP Laserjet 1018 printer, and it all worked > fine. On upgrading to Ubuntu 15.04, my printer stopped working. I have tried > everything I can think of: upgrading HPLIP, removing HPLIP and installing an > alternative driver (foomatic), deleting and adding the printer, nothing > works. I have also downloaded and installed all updates to Ubuntu. I have > noticed, checking through previous bug reports, that this appears to be a > recurring problem: people's HP printers work OK until, on upgrading Ubuntu, > they suddenly stopped working. Can it be that beta versions are not being > properly tested? Having spent most of yesterday on this problem, and having > being seriously ticked off by my boss, about it, I am unwilling to spend > further time on it. I was going to include some screens shots to support my > case, but I can't see how to do this. Here are some more details: > As of now: > listed printers are: Canon ip1900 series > HP Laserjet 1018 (default) / Enabled --> > OK / Shared --> OK > > Description: Hewlett-Packard HP LaserJet 1018 > > Location: tristram-Aspire-5570Z > > Device URI: usb://HP/LaserJet%201018?serial=LF04EKT > Make > and Model: HP LaserJet 1018 Foomatic/foo2zjs-z1 (recommended) > > Printer state: Idle - Sending data to printer. > > Trying to print a test page produces a little box that says: "Submitted - > Test page submitted as job (whatever)" > Noticing that, above, the driver appears to be set to Foomatic, I tried > changing it. Now it reads: > Make > and Model: HP LaserJet 1018, hpcups 3.15.4, requires proprietary plugin > > I pressed the "Print Test Page" button, and got: "Submitted - Test page > submitted as job 64". As usual, nothing happens. > All this time, the printer is turned on, and connected to my laptop via USB > cable, needless to say. On viewing Document print status I have: Job: 64 > /User: tristram /Document: Test Page / Printer: > Hewlett-Packard-HP-LaserJet-1018 / Size: 1k /Time submitted: 11 minutes ago / > Status (printer appears with a red sign) : Stopped - Printer error > On viewing job attributes, I have (for instance, a screen shot would be > really useful here): > job-more-info: http://localhost:631/jobs/64 (...) > job-printer-state-message: Filter failed > job-printer-state-reasons: ['hplip.plugin-error'] (...) > job-state-reasons: job-completed-with-errors (...) > > There's more info in this report, but I don't know what you need... > > I hope this is enough for you people to work on. Meanwhile, I'm > seriously thinking of downgrading my Ubuntu version to what it was > before, and HPLIP also, except that I don't know for sure what the > working version was.... > > Thank you very much, > > Tristram > > ProblemType: Bug > DistroRelease: Ubuntu 15.04 > Package: hplip 3.15.2-0ubuntu4.1 > ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6 > Uname: Linux 3.19.0-18-generic i686 > ApportVersion: 2.17.2-0ubuntu1.1 > Architecture: i386 > CupsErrorLog: > E [29/May/2015:09:53:50 -0300] [cups-deviced] PID 12270 (hpfax) stopped > with status 1! > E [29/May/2015:09:54:39 -0300] [cups-deviced] PID 12722 (hpfax) stopped > with status 1! > W [29/May/2015:09:55:28 -0300] CreateProfile failed: > org.freedesktop.ColorManager.AlreadyExists:profile id > 'Hewlett-Packard-HP-LaserJet-1018-Gray..' already exists > CurrentDesktop: Unity > Date: Fri May 29 10:00:31 2015 > InstallationDate: Installed on 2015-01-15 (134 days ago) > InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release i386 (20141022.1) > Lpstat: > device for Canon-iP1900-series: usb://Canon/iP1900%20series?serial=C6EDE8 > device for Hewlett-Packard-HP-LaserJet-1018: > usb://HP/LaserJet%201018?serial=LF04EKT > MachineType: Acer, inc. Aspire 5570Z > Papersize: letter > PccardctlIdent: > Socket 0: > no product info available > PccardctlStatus: > Socket 0: > no card > PpdFiles: > Canon-iP1900-series: Canon iP1900 series Ver.3.90 > Hewlett-Packard-HP-LaserJet-1018: HP LaserJet 1018 Foomatic/foo2zjs-z1 > (recommended) > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic > root=UUID=cb168c94-8297-42bf-9400-5acfcb55fdb2 ro quiet splash vt.handoff=7 > SourcePackage: hplip > UpgradeStatus: Upgraded to vivid on 2015-04-24 (34 days ago) > dmi.bios.date: 04/10/07 > dmi.bios.vendor: Acer > dmi.bios.version: v1.3505 > dmi.board.name: Prespa1 > dmi.board.vendor: Acer, Inc. > dmi.board.version: Not Applicable > dmi.chassis.type: 1 > dmi.chassis.vendor: Acer, Inc. > dmi.chassis.version: N/A > dmi.modalias: > dmi:bvnAcer:bvrv1.3505:bd04/10/07:svnAcer,inc.:pnAspire5570Z:pvrNotApplicable:rvnAcer,Inc.:rnPrespa1:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A: > dmi.product.name: Aspire 5570Z > dmi.product.version: Not Applicable > dmi.sys.vendor: Acer, inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/hplip/+bug/1460080/+subscriptions ** Attachment added: "printer 5012 error.png" https://bugs.launchpad.net/bugs/1460080/+attachment/4512336/+files/printer%205012%20error.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1460080 Title: HP laserjet 1018 no longer works To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1460080/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
