I have the same problem on Ubuntu 14.04. It happens with "screenshot", "PrntScr" key, or "gnome-screenshot" from terminal. Screen shot used to work for me.
To recover from the "WHITE SCREEN": switch to terminal (Ctrl + Alt + F1) and kill the "gnome-screenshot" process, then switch back to desktop (Ctrl + Alt + F7). I believe the problem is due to permissions on the file ~/.local/share /recently-used.xbel in the user's home folder. In my case, this file was owned by root. I assume this happened due to doing a printscreen as sudoer, but I'm not how exactly this happened in my case. Once I changed the owner and group back to my user, all the above methods of screenshot work again without causing a white screen. (sudo chown user:user ~/.local/share/recently-used.xbel) Hope this helps! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1194509 Title: Screenshot area is greyed out To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-screenshot/+bug/1194509/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
