apport information
** Tags added: apport-collected staging
** Description changed:
Recently, after upgrading a machine from 12.04 to 14.04 I noticed that
neither keyboard nor network would work, making it rather hard to
resolve the situation.
Upon further investigation, it turned out that this was because the
linux-image-extra package was missing, and that 14.04 has some rather
critical kernel modules, such as usbhid (keyboard and mouse) and r8169
(my network card).
Please make sure in the future that the basic necessities to interact
with a system are in linux-image-generic, rather than extra.
root@hitchhiker:~# lsb_release -rd
Description: Ubuntu 14.04.3 LTS
Release: 14.04
root@hitchhiker:~# apt-cache policy linux-image-generic
linux-image-generic:
Installed: 3.13.0.71.77
Candidate: 3.13.0.71.77
Version table:
*** 3.13.0.71.77 0
500 http://fr.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64
Packages
500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64
Packages
100 /var/lib/dpkg/status
3.13.0.24.28 0
500 http://fr.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
What I expected to happen:
- After an upgrade, I expect the computer to react when I enter keys, move
the mouse, or attempt to connect to it over the network
What happened instead
- the system was completely unreactive, and needed a boot from a live CD to
revive it again
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC2: alain 20052 F.... pulseaudio
+ /dev/snd/controlC0: alain 20052 F.... pulseaudio
+ /dev/snd/controlC1: alain 20052 F.... pulseaudio
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=c38c446b-65ae-46d8-8a18-be3d0ec158ba
+ MachineType: System manufacturer System Product Name
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB:
+
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-71-generic
root=UUID=e3f4a5e0-198c-44c3-82dd-529645435d71 ro quiet splash nomodeset
console=tty0 libata.force=nosrst nomdmonddf nomdmonisw crashkernel=384M-:128M
crashkernel=384M-:128M crashkernel=384M-:128M
+ ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-71-generic N/A
+ linux-backports-modules-3.13.0-71-generic N/A
+ linux-firmware 1.127.19
+ RfKill: Error: [Errno 2] No such file or directory
+ StagingDrivers: keucr
+ Tags: trusty staging
+ Uname: Linux 3.13.0-71-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2015-08-26 (101 days ago)
+ UserGroups: adm admin audio cdrom cvs dialout dip disk floppy kqemu kvm
libvirtd lpadmin netdev plugdev powerdev sbuild scanner video voice
+ WpaSupplicantLog:
+
+ _MarkForUpload: True
+ dmi.bios.date: 02/04/2010
+ dmi.bios.vendor: Phoenix Technologies, LTD
+ dmi.bios.version: ASUS M2A-VM ACPI BIOS Revision 5001
+ dmi.board.name: M2A-VM
+ dmi.board.vendor: ASUSTeK Computer INC.
+ dmi.board.version: 1.XX
+ dmi.chassis.asset.tag: 123456789000
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias:
dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2A-VMACPIBIOSRevision5001:bd02/04/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2A-VM:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: System Product Name
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1523125/+attachment/4530241/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1523125
Title:
Kernel modules of first necessity in linux-image-extra rather than
linux-image
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