Public bug reported:
This modem is quite old, its firmware date is from 2008 (as shown in
modem-manager-gui)
In NetworkMnaager, it adds 'mobile broadband' icon to the menu, with
enable/disable checkbox (which is changed on clicking it).
In NM Connection Editor it allows me to create Mobile Broadband connection, it
sees CMOTECH CDMA modem device, and allows me to select country and operator
(Ukraine/InterTelecom), which fills dial number, login and password with
good-looking strings, but then I was never able to connect to this connection
(connect/disconnect buttons are disabled/greyed-out).
in the logs I see this :
Dec 11 22:12:47 hostname kernel: usb 1-2: new high-speed USB device number 15
using xhci_hcd
Dec 11 22:12:47 hostname kernel: usb 1-2: New USB device found, idVendor=1a40,
idProduct=0101
Dec 11 22:12:47 hostname kernel: usb 1-2: New USB device strings: Mfr=0,
Product=1, SerialNumber=0
Dec 11 22:12:47 hostname kernel: usb 1-2: Product: USB 2.0 Hub [MTT]
Dec 11 22:12:47 hostname kernel: hub 1-2:1.0: USB hub found
Dec 11 22:12:47 hostname kernel: hub 1-2:1.0: 4 ports detected
Dec 11 22:12:50 hostname kernel: usb 1-2.2: new full-speed USB device number 17
using xhci_hcd
Dec 11 22:12:50 hostname kernel: usb 1-2.2: New USB device found,
idVendor=16d8, idProduct=6008
Dec 11 22:12:50 hostname kernel: usb 1-2.2: New USB device strings: Mfr=1,
Product=2, SerialNumber=0
Dec 11 22:12:50 hostname kernel: usb 1-2.2: Product: CMOTECH CDMA Technologies
Dec 11 22:12:50 hostname kernel: usb 1-2.2: Manufacturer: CMOTECH CO., LTD.
Dec 11 22:12:50 hostname kernel: qmi_wwan 1-2.2:1.0: cdc-wdm0: USB WDM device
Dec 11 22:12:50 hostname kernel: qmi_wwan 1-2.2:1.0 wwan0: register 'qmi_wwan'
at usb-0000:00:14.0-2.2, WWAN/QMI device, e6:d0:dc:04:ec:c2
Dec 11 22:12:50 hostname kernel: option 1-2.2:1.1: GSM modem (1-port) converter
detected
Dec 11 22:12:50 hostname kernel: usb 1-2.2: GSM modem (1-port) converter now
attached to ttyUSB0
Dec 11 22:12:50 hostname kernel: option 1-2.2:1.2: GSM modem (1-port) converter
detected
Dec 11 22:12:50 hostname kernel: usb 1-2.2: GSM modem (1-port) converter now
attached to ttyUSB1
Dec 11 22:12:50 hostname kernel: option 1-2.2:1.3: GSM modem (1-port) converter
detected
Dec 11 22:12:50 hostname kernel: usb 1-2.2: GSM modem (1-port) converter now
attached to ttyUSB2
Dec 11 22:12:50 hostname kernel: usb-storage 1-2.2:1.4: USB Mass Storage device
detected
Dec 11 22:12:50 hostname kernel: scsi host8: usb-storage 1-2.2:1.4
Dec 11 22:12:50 hostname mtp-probe[5056]: checking bus 1, device 17:
"/sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2"
Dec 11 22:12:50 hostname mtp-probe[5056]: bus: 1, device: 17 was not an MTP
device
Dec 11 22:12:50 hostname ModemManager[4666]: <warn> (ttyUSB1): port attributes
not fully set
Dec 11 22:12:50 hostname ModemManager[4666]: <warn> (ttyUSB0): port attributes
not fully set
Dec 11 22:12:50 hostname ModemManager[4666]: <warn> (ttyUSB2): port attributes
not fully set
Dec 11 22:12:51 hostname kernel: scsi 8:0:0:0: CD-ROM CMOTECH Mass
Storage 2.31 PQ: 0 ANSI: 6
Dec 11 22:12:51 hostname kernel: sr 8:0:0:0: [sr0] scsi3-mmc drive: 11x/99x
xa/form2 caddy
Dec 11 22:12:51 hostname kernel: sr 8:0:0:0: Attached scsi CD-ROM sr0
Dec 11 22:12:51 hostname kernel: sr 8:0:0:0: Attached scsi generic sg1 type 5
Dec 11 22:12:51 hostname ModemManager[4666]: [/dev/cdc-wdm0] Opening device
with flags 'version-info, proxy'...
Dec 11 22:12:51 hostname ModemManager[4666]: [/dev/cdc-wdm0] Checking version
info (10 retries)...
Dec 11 22:12:51 hostname ModemManager[4666]: [/dev/cdc-wdm0] QMI Device
supports 4 services:
Dec 11 22:12:51 hostname ModemManager[4666]: [/dev/cdc-wdm0] ctl (1.0)
Dec 11 22:12:51 hostname ModemManager[4666]: [/dev/cdc-wdm0] wds (1.1)
Dec 11 22:12:51 hostname ModemManager[4666]: [/dev/cdc-wdm0] dms (1.1)
Dec 11 22:12:51 hostname ModemManager[4666]: [/dev/cdc-wdm0] nas (1.0)
Dec 11 22:12:51 hostname NetworkManager[788]: <info> devices added (path:
/sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.0/net/wwan0, iface:
wwan0)
Dec 11 22:12:51 hostname NetworkManager[788]: <info> device added (path:
/sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.0/net/wwan0, iface:
wwan0): no ifupdown configuration found.
Dec 11 22:12:59 hostname ModemManager[4666]: <warn> (ttyUSB0): port attributes
not fully set
Dec 11 22:13:09 hostname ModemManager[4666]: <info> Creating modem with plugin
'Generic' and '5' ports
Dec 11 22:13:09 hostname ModemManager[4666]: <warn> Could not grab port
(tty/ttyUSB2): 'Cannot add port 'tty/ttyUSB2', unhandled serial type'
Dec 11 22:13:09 hostname ModemManager[4666]: <info> Modem for device at
'/sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2' successfully created
Dec 11 22:13:09 hostname ModemManager[4666]: [/dev/cdc-wdm0] Opening device
with flags 'version-info, net-802-3, net-no-qos-header, proxy'...
Dec 11 22:13:09 hostname ModemManager[4666]: [/dev/cdc-wdm0] Checking version
info (10 retries)...
Dec 11 22:13:09 hostname ModemManager[4666]: [/dev/cdc-wdm0] QMI Device
supports 4 services:
Dec 11 22:13:09 hostname ModemManager[4666]: [/dev/cdc-wdm0] ctl (1.0)
Dec 11 22:13:09 hostname ModemManager[4666]: [/dev/cdc-wdm0] wds (1.1)
Dec 11 22:13:09 hostname ModemManager[4666]: [/dev/cdc-wdm0] dms (1.1)
Dec 11 22:13:09 hostname ModemManager[4666]: [/dev/cdc-wdm0] nas (1.0)
Dec 11 22:13:09 hostname ModemManager[4666]: [/dev/cdc-wdm0] Setting network
port data format...
Dec 11 22:13:09 hostname wpa_supplicant[900]: wlp3s0: WPA: Group rekeying
completed with f8:d1:11:33:7b:d4 [GTK=CCMP]
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] Opening device
with flags 'version-info, proxy'...
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] Checking version
info (10 retries)...
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] QMI Device
supports 4 services:
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] ctl (1.0)
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] wds (1.1)
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] dms (1.1)
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] nas (1.0)
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] Allocating new
client ID...
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] Registered 'dms'
(version 1.1) client with ID '1'
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] Allocating new
client ID...
Dec 11 22:13:14 hostname ModemManager[4666]: [/dev/cdc-wdm0] Registered 'nas'
(version 1.0) client with ID '1'
Dec 11 22:13:14 hostname ModemManager[4666]: <warn> (ttyUSB0): port attributes
not fully set
Dec 11 22:13:19 hostname ModemManager[4666]: <warn> couldn't load Supported
Bands: 'QMI operation failed: Cannot send message: QMI service 'dms' version
'1.3' required, got version '1.1''
Dec 11 22:13:24 hostname ModemManager[4666]: <warn> couldn't load Power State:
'QMI operation failed: Transaction timed out'
Dec 11 22:13:24 hostname ModemManager[4666]: <warn> Couldn't load unlock
retries: 'Couldn't get unlock retries: QMI protocol error (25):
'DeviceUnsupported''
Dec 11 22:13:29 hostname ModemManager[4666]: <warn> couldn't load current
allowed/preferred modes: 'Loading current modes is not supported by this device'
Dec 11 22:13:29 hostname ModemManager[4666]: <warn> couldn't load current
Bands: 'QMI operation failed: Cannot send message: QMI service 'nas' version
'1.1' required, got version '1.0''
Dec 11 22:13:29 hostname ModemManager[4666]: <warn> couldn't load MEID:
'Device doesn't report a valid MEID'
Dec 11 22:13:29 hostname ModemManager[4666]: <warn> couldn't load activation
state: 'QMI operation failed: Cannot send message: QMI service 'dms' version
'1.3' required, got version '1.1''
Dec 11 22:13:29 hostname ModemManager[4666]: <info> Modem: state changed
(unknown -> disabled)
Dec 11 22:13:29 hostname NetworkManager[788]: <info> (cdc-wdm0): modem state
changed, 'disabled' --> 'enabling' (reason: user preference)
Dec 11 22:13:29 hostname NetworkManager[788]: <info> (cdc-wdm0): new Broadband
device (carrier: UNKNOWN, driver: 'option1, qmi_wwan', ifindex: 0)
Dec 11 22:13:29 hostname NetworkManager[788]: <info> (cdc-wdm0): device state
change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Dec 11 22:13:29 hostname ModemManager[4666]: <info> Modem
/org/freedesktop/ModemManager1/Modem/1: state changed (disabled -> enabling)
Dec 11 22:13:29 hostname ModemManager[4666]: <warn> (ttyUSB0): port attributes
not fully set
Dec 11 22:13:29 hostname NetworkManager[788]: <info> (cdc-wdm0): modem state
'enabling'
Dec 11 22:13:29 hostname NetworkManager[788]: <warn> (cdc-wdm0): failed to
retrieve SIM object: No SIM object available
Dec 11 22:13:34 hostname ModemManager[4666]: Couldn't reload current power
state: QMI operation failed: Transaction timed out
Dec 11 22:13:54 hostname ModemManager[4666]: <info> Modem
/org/freedesktop/ModemManager1/Modem/1: state changed (enabling -> disabled)
Dec 11 22:13:54 hostname NetworkManager[788]: <info> (cdc-wdm0): modem state
changed, 'enabling' --> 'disabled' (reason: unknown)
Dec 11 22:13:54 hostname NetworkManager[788]: <warn> (cdc-wdm0) failed to
enable modem: GDBus.Error:org.freedesktop.libqmi.Error.Core.Timeout: QMI
operation failed: Transaction timed out
I notice that ModemManager gets unexpected QMI service versions for dms and nas
svcs.
I plugged it into Win10 system, and it worked after minimal manual setup (phone
number #777, login and password given by operator)
I tried to replace modemmanager with wader-core but I could not make it work.
Returned back to modemmanager.
Please advise what to do next.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: modemmanager 1.4.12-1ubuntu1
ProcVersionSignature: Ubuntu 4.3.0-2.11-generic 4.3.0
Uname: Linux 4.3.0-2-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.19.3-0ubuntu2
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Dec 11 22:13:19 2015
InstallationDate: Installed on 2009-11-01 (2231 days ago)
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
SourcePackage: modemmanager
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: modemmanager (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
** Summary changed:
- unable to use Sprint/Franklin U301 modem (16d8:6008, CMOTECH CMO6008) on
moder Ubuntu (Wily/Xenial)
+ unable to use Sprint/Franklin U301 modem (16d8:6008, CMOTECH CMO6008) on
modern Ubuntu (Wily/Xenial)
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https://bugs.launchpad.net/bugs/1525392
Title:
unable to use Sprint/Franklin U301 modem (16d8:6008, CMOTECH CMO6008)
on modern Ubuntu (Wily/Xenial)
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