Which printer do you have?
Please run from a terminal:
apport-collect -p cups 1465023
And provide your cups error log as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1465023
Title:
impossible to connect to cups
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