apport information ** Tags added: apport-collected
** Description changed: This is similar with #1525554 but for a different laptop model. As in #1525554 I have no sound at all, audio card is not detected (apart from HDMI interfaces). In this case it also works the workaround that was proposed at #1525554: * Execute alsa_setup.sh from http://www.stchman.com/alsa_update.html which creates a new "Dummy Output" that does not work * Run "sudo alsa force-reload" 3 times with ~15 sec * Tadam! Sound is working I will shortly post extra logs after the workaround. ProblemType: Bug DistroRelease: Ubuntu 15.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 ApportVersion: 2.19.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: user 1327 F.... pulseaudio CurrentDesktop: GNOME Date: Sun Jan 10 13:57:52 2016 InstallationDate: Installed on 2016-01-10 (0 days ago) InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/18/2015 dmi.bios.vendor: HP dmi.bios.version: N78 Ver. 01.06 dmi.board.name: 8100 dmi.board.vendor: HP dmi.board.version: KBC Version 16.20 dmi.chassis.asset.tag: 5CD5459DBN dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.modalias: dmi:bvnHP:bvrN78Ver.01.06:bd12/18/2015:svnHP:pnHPProBook440G3:pvr:rvnHP:rn8100:rvrKBCVersion16.20:cvnHP:ct10:cvr: dmi.product.name: HP ProBook 440 G3 dmi.sys.vendor: HP + --- + ApportVersion: 2.19.1-0ubuntu3 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: user 1328 F.... pulseaudio + CurrentDesktop: GNOME + DistroRelease: Ubuntu 15.10 + InstallationDate: Installed on 2016-01-10 (0 days ago) + InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021) + Package: alsa-driver (not installed) + ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6 + Tags: wily + Uname: Linux 4.2.0-23-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 12/18/2015 + dmi.bios.vendor: HP + dmi.bios.version: N78 Ver. 01.06 + dmi.board.name: 8100 + dmi.board.vendor: HP + dmi.board.version: KBC Version 16.20 + dmi.chassis.asset.tag: 5CD5459DBN + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.modalias: dmi:bvnHP:bvrN78Ver.01.06:bd12/18/2015:svnHP:pnHPProBook440G3:pvr:rvnHP:rn8100:rvrKBCVersion16.20:cvnHP:ct10:cvr: + dmi.product.name: HP ProBook 440 G3 + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1532539/+attachment/4547341/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1532539 Title: No Sound HP Probook 440 G3 (Intel Skylake, Conexant CX20724) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1532539/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
