Public bug reported:
I own a Brother DCP-357C all-in-one printer and scanner.
When the default mode for XHCI is set (smart auto) or if I set it to
ENABLED, I can print on my printer but cannot scan.
If I disable the XHCI mode, I can print and scan but I can't enjoy USB
3.0 Superspeed transfers to my USB 3.0 drives and pen drive.
The printer is connected using an USB2 cable. I tried a USB2 Hub with no
success either.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-27-generic 4.2.0-27.32
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lox 2944 F.... pulseaudio
/dev/snd/controlC0: lox 2944 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Feb 9 12:09:48 2016
HibernationDevice: RESUME=UUID=d4dd2b2d-a2ce-44fe-85a4-5b3856835f7b
InstallationDate: Installed on 2015-06-18 (235 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK COMPUTER INC. N551JK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-27-generic.efi.signed
root=/dev/mapper/ubuntu--vg-root ro noprompt persistent quiet splash acpi_osi=
acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-27-generic N/A
linux-backports-modules-4.2.0-27-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UpgradeStatus: Upgraded to wily on 2016-01-18 (21 days ago)
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JK.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug wily
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https://bugs.launchpad.net/bugs/1543381
Title:
Brother Scanner do not work when USB ports are set to XHCI
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