Public bug reported:

Xubuntu 14.04.4 LTS
Linux 3.13.0-79-generic #123-Ubuntu SMP Fri Feb 19 14:27:58 UTC 2016 x86_64 
x86_64 x86_64 GNU/Linux

When shutting down the system, it gets stuck on the Xubuntu splash
screen. I have to press the power button for a while to have it shut
down.

This is a dual boot system: Windows 10 and Xubuntu 14.04. I updated BIOS 
version to A10 a couple of days ago. It hanged when trying to shut down from 
both Windows and Xubuntu.
After installing the firmware update from 
http://www.dell.com/support/article/mx/es/mxbsdt1/SLN300281/EN, the computer 
shuts down correctly from Windows, but still gets stuck when trying to shut 
down from Xubuntu, no matter if using the "Shutdown" button or running 
"shutdown -h now" or "poweroff" from a terminal.

I found a similar bug here:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925?comments=all,
but the solution mentioned there did not work for me, also, I don't have
any problems when rebooting the computer, just when trying to shut down.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-79-generic 3.13.0-79.123
ProcVersionSignature: Ubuntu 3.13.0-79.123-generic 3.13.11-ckt33
Uname: Linux 3.13.0-79-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jorge      2347 F.... pulseaudio
 /dev/snd/controlC1:  jorge      2347 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu Mar  3 18:43:20 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-11-18 (471 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140723)
MachineType: Dell Inc. Inspiron 3442
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-79-generic.efi.signed 
root=UUID=bc5b1ae8-a10c-4705-afc7-3cf3c2538883 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-79-generic N/A
 linux-backports-modules-3.13.0-79-generic  N/A
 linux-firmware                             1.127.20
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0260GN
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: 
dmi:bvnDellInc.:bvrA10:bd11/03/2015:svnDellInc.:pnInspiron3442:pvrNotSpecified:rvnDellInc.:rn0260GN:rvrA10:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3442
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug staging trusty

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1552985

Title:
  [Dell Inspiron 14 3000 Series] System hangs on poweroff

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1552985/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to