Public bug reported:
Im on Ubuntu 15.10 with kernel 4.2.0-34-generic on 64bit. My Laptop has
a Sierra Wireless EM7305 WWAN modem built in, which used to work, when I
first received the laptop (on Ubuntu 14.10).
ModemManager 1.4.12-1ubuntu1
NetworkManager 1.0.4-0ubuntu5.3
The modem does not show up in NetworkManager anymore. ModemManager
reports the SIM to be missing, but it isn't. I booted up a Windows VM
and attached the USB device to confirm the modem correctly detects the
SIM.
mmcli -m 0 | grep -Ev equipment\|imei
/org/freedesktop/ModemManager1/Modem/0 (device id
'70f86bd11e9d52c0a616806d8577df83343c0cd3')
-------------------------
Hardware | manufacturer: 'Sierra'
| model: 'MBIM [1199:9063]'
| revision: 'SWI9X15C_05.05.47.00'
| supported: 'gsm-umts, lte'
| current: 'gsm-umts, lte'
-------------------------
System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4'
| drivers: 'cdc_mbim'
| plugin: 'Sierra'
| primary port: 'cdc-wdm0'
| ports: 'cdc-wdm0 (mbim), wwan0 (net)'
-------------------------
Numbers | own : 'unknown'
-------------------------
Status | lock: 'unknown'
| unlock retries: 'unknown'
| state: 'failed'
| failed reason: 'sim-missing'
| power state: 'low'
| access tech: 'unknown'
| signal quality: '0' (cached)
-------------------------
Modes | supported: 'allowed: 2g, 3g, 4g; preferred: none'
| current: 'allowed: any; preferred: none'
-------------------------
Bands | supported: 'unknown'
| current: 'unknown'
-------------------------
IP | supported: 'ipv4, ipv6, ipv4v6'
-------------------------
SIM | path: 'none'
-------------------------
Bearers | paths: 'none'
Output of ModemManager --debug in attached mm.log
** Affects: modemmanager (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "ModemManager --debug"
https://bugs.launchpad.net/bugs/1561158/+attachment/4608914/+files/mm.log
** Description changed:
Im on Ubuntu 15.10 with kernel 4.2.0-34-generic on 64bit. My Laptop has
a Sierra Wireless EM7305 WWAN modem built in, which used to work, when I
first received the laptop (on Ubuntu 14.10).
ModemManager 1.4.12-1ubuntu1
NetworkManager 1.0.4-0ubuntu5.3
+ The modem does not show up in NetworkManager anymore. ModemManager
+ reports the SIM to be missing, but it isn't. I booted up a Windows VM
+ and attached the USB device to confirm the modem correctly detects the
+ SIM.
- The modem does not show up in NetworkManager anymore. ModemManager reports
the SIM to be missing, but it isn't. I booted up a Windows VM and attached the
USB device to confirm the modem correctly detects the SIM.
-
-
- mmcli -m 0
-
+ mmcli -m 0 | grep -Ev equipment\|imei
/org/freedesktop/ModemManager1/Modem/0 (device id
'70f86bd11e9d52c0a616806d8577df83343c0cd3')
- -------------------------
- Hardware | manufacturer: 'Sierra'
- | model: 'MBIM [1199:9063]'
- | revision: 'SWI9X15C_05.05.47.00'
- | supported: 'gsm-umts, lte'
- | current: 'gsm-umts, lte'
- | equipment id: '356906051249769'
- -------------------------
- System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4'
- | drivers: 'cdc_mbim'
- | plugin: 'Sierra'
- | primary port: 'cdc-wdm0'
- | ports: 'cdc-wdm0 (mbim), wwan0 (net)'
- -------------------------
- Numbers | own : 'unknown'
- -------------------------
- Status | lock: 'unknown'
- | unlock retries: 'unknown'
- | state: 'failed'
- | failed reason: 'sim-missing'
- | power state: 'low'
- | access tech: 'unknown'
- | signal quality: '0' (cached)
- -------------------------
- Modes | supported: 'allowed: 2g, 3g, 4g; preferred: none'
- | current: 'allowed: any; preferred: none'
- -------------------------
- Bands | supported: 'unknown'
- | current: 'unknown'
- -------------------------
- IP | supported: 'ipv4, ipv6, ipv4v6'
- -------------------------
- SIM | path: 'none'
+ -------------------------
+ Hardware | manufacturer: 'Sierra'
+ | model: 'MBIM [1199:9063]'
+ | revision: 'SWI9X15C_05.05.47.00'
+ | supported: 'gsm-umts, lte'
+ | current: 'gsm-umts, lte'
+ -------------------------
+ System | device: '/sys/devices/pci0000:00/0000:00:14.0/usb1/1-4'
+ | drivers: 'cdc_mbim'
+ | plugin: 'Sierra'
+ | primary port: 'cdc-wdm0'
+ | ports: 'cdc-wdm0 (mbim), wwan0 (net)'
+ -------------------------
+ Numbers | own : 'unknown'
+ -------------------------
+ Status | lock: 'unknown'
+ | unlock retries: 'unknown'
+ | state: 'failed'
+ | failed reason: 'sim-missing'
+ | power state: 'low'
+ | access tech: 'unknown'
+ | signal quality: '0' (cached)
+ -------------------------
+ Modes | supported: 'allowed: 2g, 3g, 4g; preferred: none'
+ | current: 'allowed: any; preferred: none'
+ -------------------------
+ Bands | supported: 'unknown'
+ | current: 'unknown'
+ -------------------------
+ IP | supported: 'ipv4, ipv6, ipv4v6'
+ -------------------------
+ SIM | path: 'none'
- -------------------------
- Bearers | paths: 'none'
-
+ -------------------------
+ Bearers | paths: 'none'
Output of ModemManager --debug in attached mm.log
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https://bugs.launchpad.net/bugs/1561158
Title:
Sierra Wireless EM7305 SIM state detected falsely
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