** Description changed: - My laptop no longer recognises the usb storage devices; I tested with 3 - different devices (usb sticks, external HDD), on all 3 usb ports of the - laptop (I think one of them is usb 3.0, the others 2.0). + 1. Normal boot up (either from the internal HDD or from the usb stick Kubuntu Live Session) + 2. Mount the usb stick and then unmount (get the "Safely remove" message, but do NOT remove the stick from the usb) + 3. Restart the laptop (let it boot-up using the internal HDD) - I am sure it is not a hardware problem, as the BIOS can read the devices - and I can boot from the usb stick. + Expected: next session should recognize USB devices (even if it won't + "see" the device I left in the USB, it should at least detect its + removal or other new devices) - I read on a forum that the usb_storage kernel module may be required and - so I loaded it manually (and I added it in /etc/modules), but it did not - help. - - The /var/log/{syslog,dmesg,udev} files did not show any new lines when I - inserted the flash pen into the usb port. - - The only package that I have installed that it could interfere with the kernel abilities to detect the usb devices is virtualbox: - root@zmb-laptop:~# apt-cache policy virtualbox - virtualbox: - Installed: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 - Candidate: 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 - Version table: - *** 4.3.36-dfsg-1+deb8u1ubuntu1.14.04.1 0 - 500 http://ro.archive.ubuntu.com/ubuntu/ trusty-updates/multiverse amd64 Packages - 500 http://security.ubuntu.com/ubuntu/ trusty-security/multiverse amd64 Packages - 100 /var/lib/dpkg/status - 4.3.10-dfsg-1 0 - 500 http://ro.archive.ubuntu.com/ubuntu/ trusty/multiverse amd64 Packages - - This may not help much, but I have the same Kubuntu 14.04 distribution - installed on my office workstation (an intel i7 lenovo desktop unit) and - it is successfully detecting and mounting the usb stick (it has the same - 3.13.0-83-generic kernel version). - - The output of various commands that may help: - - root@zmb-laptop:~# lsb_release -rd - Description: Ubuntu 14.04.4 LTS - Release: 14.04 - - - root@zmb-laptop:~# lsmod - Module Size Used by - ctr 13049 2 - ccm 17773 2 - pci_stub 12622 1 - vboxpci 23194 0 - vboxnetadp 25670 0 - vboxnetflt 27830 0 - vboxdrv 414452 3 vboxnetadp,vboxnetflt,vboxpci - bnep 19624 2 - rfcomm 69160 0 - autofs4 38674 2 - nfsd 284385 2 - auth_rpcgss 59338 1 nfsd - nfs_acl 12837 1 nfsd - nfs 236726 0 - lockd 93941 2 nfs,nfsd - binfmt_misc 17468 1 - sunrpc 289260 6 nfs,nfsd,auth_rpcgss,lockd,nfs_acl - fscache 63988 1 nfs - xt_hl 12521 6 - ip6t_rt 13537 3 - nf_conntrack_ipv6 18894 7 - nf_defrag_ipv6 34768 1 nf_conntrack_ipv6 - ip6t_REJECT 12939 3 - xt_limit 12711 1 - xt_tcpudp 12884 19 - xt_addrtype 12635 4 - uvcvideo 80885 0 - nf_conntrack_ipv4 15012 7 - videobuf2_vmalloc 13216 1 uvcvideo - videobuf2_memops 13362 1 videobuf2_vmalloc - nf_defrag_ipv4 12758 1 nf_conntrack_ipv4 - intel_rapl 18773 0 - xt_conntrack 12760 14 - arc4 12608 2 - x86_pkg_temp_thermal 14205 0 - ath9k 164164 0 - ipt_REJECT 12541 3 - intel_powerclamp 14705 0 - ip6table_filter 12815 1 - ip6_tables 27025 1 ip6table_filter - nf_conntrack_netbios_ns 12665 0 - nf_conntrack_broadcast 12589 1 nf_conntrack_netbios_ns - ath9k_common 13551 1 ath9k - coretemp 13435 0 - nf_nat_ftp 12770 0 - videobuf2_core 40664 1 uvcvideo - nf_nat 21841 1 nf_nat_ftp - acer_wmi 32522 0 - ath9k_hw 453856 2 ath9k_common,ath9k - sparse_keymap 13948 1 acer_wmi - kvm_intel 143187 0 - parport_pc 32701 0 - kvm 455843 1 kvm_intel - nf_conntrack_ftp 18638 1 nf_nat_ftp - ppdev 17671 0 - lp 17759 0 - snd_hda_codec_hdmi 46368 1 - snd_hda_codec_realtek 65904 1 - nf_conntrack 97202 8 nf_nat_ftp,nf_conntrack_netbios_ns,nf_nat,xt_conntrack,nf_conntrack_broadcast,nf_conntrack_ftp,nf_conntrack_ipv4,nf_conntrack_ipv6 - snd_hda_intel 56611 4 - iptable_filter 12810 1 - ath3k 17414 0 - btusb 32412 0 - ath 28698 3 ath9k_common,ath9k,ath9k_hw - videodev 134688 2 uvcvideo,videobuf2_core - snd_hda_codec 193017 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel - ip_tables 27240 1 iptable_filter - mac80211 630728 1 ath9k - crct10dif_pclmul 14289 0 - crc32_pclmul 13113 0 - cfg80211 484040 3 ath,ath9k,mac80211 - x_tables 34059 12 ip6table_filter,xt_hl,ip_tables,xt_tcpudp,xt_limit,xt_conntrack,iptable_filter,ip6t_rt,ipt_REJECT,ip6_tables,xt_addrtype,ip6t_REJECT - snd_hwdep 13602 1 snd_hda_codec - dm_multipath 22873 0 - rtsx_pci_ms 18151 0 - snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel - scsi_dh 14882 1 dm_multipath - aesni_intel 55624 4 - aes_x86_64 17131 1 aesni_intel - snd_page_alloc 18710 2 snd_pcm,snd_hda_intel - memstick 16966 1 rtsx_pci_ms - lrw 13286 1 aesni_intel - snd_seq_midi 13324 0 - gf128mul 14951 1 lrw - snd_seq_midi_event 14899 1 snd_seq_midi - glue_helper 13990 1 aesni_intel - joydev 17381 0 - serio_raw 13462 0 - snd_rawmidi 30144 1 snd_seq_midi - bluetooth 391136 12 bnep,ath3k,btusb,rfcomm - snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi - snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi - snd_timer 29495 2 snd_pcm,snd_seq - lpc_ich 21080 0 - parport 42348 3 lp,ppdev,parport_pc - ablk_helper 13597 1 aesni_intel - snd 69322 19 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi - soundcore 12680 1 snd - cryptd 20359 2 aesni_intel,ablk_helper - shpchp 37032 0 - mei_me 18627 0 - mei 82276 1 mei_me - mac_hid 13205 0 - usb_storage 62209 0 - btrfs 840205 1 - xor 21411 1 btrfs - raid6_pq 97812 1 btrfs - libcrc32c 12644 1 btrfs - dm_mirror 22135 0 - dm_region_hash 20862 1 dm_mirror - dm_log 18411 2 dm_region_hash,dm_mirror - rtsx_pci_sdmmc 23274 0 - i915 788212 5 - i2c_algo_bit 13413 1 i915 - psmouse 106692 0 - drm_kms_helper 55071 1 i915 - ahci 34091 2 - libahci 32716 1 ahci - drm 303102 4 i915,drm_kms_helper - r8169 71677 0 - mii 13934 1 r8169 - rtsx_pci 46245 2 rtsx_pci_ms,rtsx_pci_sdmmc - video 19476 2 i915,acer_wmi - wmi 19177 1 acer_wmi - - - root@zmb-laptop:~# lsusb - Bus 001 Device 002: ID 8087:8000 Intel Corp. - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - - - root@zmb-laptop:~# lspci - 00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b) - 00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b) - 00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b) - 00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04) - 00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04) - 00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04) - 00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4) - 00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4) - 00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04) - 00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04) - 00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04) - 00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04) - 01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5287 (rev 01) - 01:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12) - 02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01) - - ProblemType: Bug - DistroRelease: Ubuntu 14.04 - Package: ubuntu-release-upgrader-core 1:0.220.8 - ProcVersionSignature: Ubuntu 3.13.0-83.127-generic 3.13.11-ckt35 - Uname: Linux 3.13.0-83-generic x86_64 - ApportVersion: 2.14.1-0ubuntu3.19 - Architecture: amd64 - CrashDB: ubuntu - CurrentDesktop: KDE - Date: Tue Mar 29 20:39:33 2016 - PackageArchitecture: all - SourcePackage: ubuntu-release-upgrader - Symptom: ubuntu-release-upgrader - UpgradeStatus: No upgrade log present (probably fresh install) - --- - ApportVersion: 2.14.1-0ubuntu3.19 - Architecture: amd64 - AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: zmb 2352 F.... pulseaudio - /dev/snd/controlC0: zmb 2352 F.... pulseaudio - DistroRelease: Ubuntu 14.04 - MachineType: Acer Extensa 2510 - Package: linux (not installed) - ProcFB: 0 inteldrmfb - ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-83-generic root=UUID=49bf7b42-01d5-4ba6-9049-c495c5a6e20e ro rootflags=subvol=@ quiet splash vt.handoff=7 - ProcVersionSignature: Ubuntu 3.13.0-83.127-generic 3.13.11-ckt35 - PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. - RelatedPackageVersions: - linux-restricted-modules-3.13.0-83-generic N/A - linux-backports-modules-3.13.0-83-generic N/A - linux-firmware 1.127.20 - Tags: trusty - Uname: Linux 3.13.0-83-generic x86_64 - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: - - _MarkForUpload: True - dmi.bios.date: 12/18/2014 - dmi.bios.vendor: Insyde Corp. - dmi.bios.version: V1.26 - dmi.board.asset.tag: Type2 - Board Asset Tag - dmi.board.name: BA50_HB - dmi.board.vendor: Acer - dmi.board.version: V1.26 - dmi.chassis.asset.tag: Chassis Asset Tag - dmi.chassis.type: 10 - dmi.chassis.vendor: Acer - dmi.chassis.version: Chassis Version - dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.26:bd12/18/2014:svnAcer:pnExtensa2510:pvrV1.26:rvnAcer:rnBA50_HB:rvrV1.26:cvnAcer:ct10:cvrChassisVersion: - dmi.product.name: Extensa 2510 - dmi.product.version: V1.26 - dmi.sys.vendor: Acer + Actual: rebooting with the USB device still plugged in (after the + "safely remove" message) somehow disables all the USB ports of the + laptop; no matter if I remove the device afterwards, the USB ports + activity no longer gets detected until another reboot.
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1563491 Title: usb storage devices are no longer recognised by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1563491/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs