apport information ** Tags added: apport-collected staging trusty
** Description changed: Model: Inspiron 5547 Manufacturer - After the engineer replaced the touchpad, it works in windows and even - in system diagnostics but not in ubuntu( either installed or from - pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but - does not recognize it. + After the engineer replaced the touchpad, it works in windows and even in system diagnostics but not in ubuntu( either installed or from pendrive). In cat /proc/bus/input/devices, it lists the touchpad, but does not recognize it. + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-86-generic. + ApportVersion: 2.14.1-0ubuntu3.21 + Architecture: amd64 + ArecordDevices: + **** List of CAPTURE Hardware Devices **** + card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog] + Subdevices: 1/1 + Subdevice #0: subdevice #0 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: vinayak 2515 F.... pulseaudio + /dev/snd/controlC0: vinayak 2515 F.... pulseaudio + Card0.Amixer.info: + Card hw:0 'HDMI'/'HDA Intel HDMI at 0xb0c10000 irq 65' + Mixer name : 'Intel Haswell HDMI' + Components : 'HDA:80862807,80860101,00100000' + Controls : 21 + Simple ctrls : 3 + Card1.Amixer.info: + Card hw:1 'PCH'/'HDA Intel PCH at 0xb0c14000 irq 64' + Mixer name : 'Realtek ALC255' + Components : 'HDA:10ec0255,10280640,00100002' + Controls : 26 + Simple ctrls : 13 + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + HibernationDevice: RESUME=UUID=73b74eee-ea02-4c2c-9399-6bd39e5cf443 + InstallationDate: Installed on 2014-12-29 (536 days ago) + InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) + MachineType: Dell Inc. Inspiron 5547 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-86-generic.efi.signed root=UUID=764e0ebb-bfce-456b-bc43-f0d6f9750bf2 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-86.131-generic 3.13.11-ckt39 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-86-generic N/A + linux-backports-modules-3.13.0-86-generic N/A + linux-firmware 1.127.22 + StagingDrivers: rts5139 + Tags: trusty staging + Uname: Linux 3.13.0-86-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip docker fuse lpadmin plugdev pulse pulse-access sambashare sudo video + _MarkForUpload: True + dmi.bios.date: 01/23/2015 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: A07 + dmi.board.name: 0CHTC2 + dmi.board.vendor: Dell Inc. + dmi.chassis.type: 8 + dmi.chassis.vendor: Dell Inc. + dmi.chassis.version: A07 + dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/23/2015:svnDellInc.:pnInspiron5547:pvrA07:rvnDellInc.:rn0CHTC2:rvr:cvnDellInc.:ct8:cvrA07: + dmi.product.name: Inspiron 5547 + dmi.product.version: A07 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaDevices.txt" https://bugs.launchpad.net/bugs/1593925/+attachment/4685932/+files/AlsaDevices.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593925 Title: Touchpad not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593925/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
