Public bug reported:
When the headphones are plugged, they are not detected. All sound comes
from the built in speakers, and none from the headphones.
The jack works on Windows.
This bug seems similar to #1184838. However, I'm posting it as the
hardware is different.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio
/dev/snd/controlC0: adin 4035 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Aug 2 22:59:12 2016
InstallationDate: Installed on 2016-07-03 (30 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio
/dev/snd/controlC0: adin 4035 F.... pulseaudio
adin 32107 F.... alsamixer
Symptom_Jack: Green Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: No sound at all
Title: [Alienware 17 R3, Creative CA0132, Green Headphone Out, Front] No sound
at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2016
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.15
dmi.board.name: Alienware 17 R3
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnAlienware:bvr1.2.15:bd07/07/2016:svnAlienware:pnAlienware17R3:pvr1.2.15:rvnAlienware:rnAlienware17R3:rvrA00:cvnAlienware:ct10:cvrNotSpecified:
dmi.product.name: Alienware 17 R3
dmi.product.version: 1.2.15
dmi.sys.vendor: Alienware
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1609211
Title:
[Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at
all
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