Public bug reported:
Audio is not working at all on Acer Chromebook R11 (codename CYAN). It's
a Intel Braswell platform. snd_hda_intel messages seem normal, but
Pulseaudio does not detect sound hardware.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: pulseaudio 1:9.0-1.1ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-33.52-generic 4.4.15
Uname: Linux 4.4.0-33-generic x86_64
ApportVersion: 2.20.3-0ubuntu2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p',
'/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CurrentDesktop: Unity
Date: Thu Aug 4 14:12:03 2016
InstallationDate: Installed on 2016-07-22 (13 days ago)
InstallationMedia:
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2016
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias:
dmi:bvncoreboot:bvr:bd05/20/2016:svnGOOGLE:pnCyan:pvr1.0:cvnGOOGLE:ct3:cvr:
dmi.product.name: Cyan
dmi.product.version: 1.0
dmi.sys.vendor: GOOGLE
---
ApportVersion: 2.20.3-0ubuntu2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p',
'/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
HibernationDevice: RESUME=UUID=53fe7902-c347-4ff8-945d-a3e3de773a08
InstallationDate: Installed on 2016-07-22 (13 days ago)
InstallationMedia:
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 0bda:57cf Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: GOOGLE Cyan
Package: linux-image-4.4.0-33-generic 4.4.0-33.52
PackageArchitecture: amd64
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-33-generic
root=UUID=742e4082-264a-4459-93df-9ec07b41d5e8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-33.52-generic 4.4.15
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.4.0-33-generic N/A
linux-backports-modules-4.4.0-33-generic N/A
linux-firmware 1.159
Tags: yakkety
Uname: Linux 4.4.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/20/2016
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias:
dmi:bvncoreboot:bvr:bd05/20/2016:svnGOOGLE:pnCyan:pvr1.0:cvnGOOGLE:ct3:cvr:
dmi.product.name: Cyan
dmi.product.version: 1.0
dmi.sys.vendor: GOOGLE
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug r11 yakkety
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags added: apport-collected
** Description changed:
Audio is not working at all on Acer Chromebook R11 (codename CYAN). It's
a Intel Braswell platform. snd_hda_intel messages seem normal, but
Pulseaudio does not detect sound hardware.
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: pulseaudio 1:9.0-1.1ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-33.52-generic 4.4.15
Uname: Linux 4.4.0-33-generic x86_64
ApportVersion: 2.20.3-0ubuntu2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p',
'/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
CurrentDesktop: Unity
Date: Thu Aug 4 14:12:03 2016
InstallationDate: Installed on 2016-07-22 (13 days ago)
InstallationMedia:
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2016
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: GOOGLE
dmi.modalias:
dmi:bvncoreboot:bvr:bd05/20/2016:svnGOOGLE:pnCyan:pvr1.0:cvnGOOGLE:ct3:cvr:
dmi.product.name: Cyan
dmi.product.version: 1.0
dmi.sys.vendor: GOOGLE
+ ---
+ ApportVersion: 2.20.3-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/hwC0D2', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p',
'/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer']
failed with exit code 1:
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.10
+ HibernationDevice: RESUME=UUID=53fe7902-c347-4ff8-945d-a3e3de773a08
+ InstallationDate: Installed on 2016-07-22 (13 days ago)
+ InstallationMedia:
+
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 003: ID 8087:0a2a Intel Corp.
+ Bus 001 Device 002: ID 0bda:57cf Realtek Semiconductor Corp.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: GOOGLE Cyan
+ Package: linux-image-4.4.0-33-generic 4.4.0-33.52
+ PackageArchitecture: amd64
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-33-generic
root=UUID=742e4082-264a-4459-93df-9ec07b41d5e8 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-33.52-generic 4.4.15
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-4.4.0-33-generic N/A
+ linux-backports-modules-4.4.0-33-generic N/A
+ linux-firmware 1.159
+ Tags: yakkety
+ Uname: Linux 4.4.0-33-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/20/2016
+ dmi.bios.vendor: coreboot
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: GOOGLE
+ dmi.modalias:
dmi:bvncoreboot:bvr:bd05/20/2016:svnGOOGLE:pnCyan:pvr1.0:cvnGOOGLE:ct3:cvr:
+ dmi.product.name: Cyan
+ dmi.product.version: 1.0
+ dmi.sys.vendor: GOOGLE
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https://bugs.launchpad.net/bugs/1609750
Title:
Audio not working on Acer Chromebook R11
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