Public bug reported: == Comment: #0 - PAVITHRA R. PRAKASH <[email protected]> - 2016-08-22 01:54:27 == ---Problem Description---
ubuntu 16.10: Netboot installation aborts with error "Loading libc6-udeb failed for unknown reasons". ---Steps to Reproduce--- 1. Start netboot installation on NV system from http://ports.ubuntu.com /ubuntu-ports/dists/yakkety/main/installer- ppc64el/current/images/netboot/ubuntu-installer/ppc64el/ 2. During installation after "username" and "password" configuration installation aborts with below error. ???????????????????? [!!] Detect disks ????????????????????? ? ? ? Failed to load installer component ? ? Loading libc6-udeb failed for unknown reasons. Aborting. ? ? ? ? <Go Back> <Continue> ? ? ? ???????????????????????????????????????????????????????????? <Tab> moves; <Space> selects; <Enter> activates buttons 3. If we select continue we get below error. Even " Execute a shell" and "Abort the installation" fails. ????????????????????????? [!!] Detect disks ????????????????????????? ? ? ? Installation step failed ? ? An installation step failed. You can try to run the failing item ? ? again from the menu, or skip it and choose something else. The ? ? failing step is: Detect disks ? ? ? ? <Continue> ? ? ? ????????????????????????????????????????????????????????????????????? <Tab> moves; <Space> selects; <Enter> activates buttons ???????????????? [.] Ubuntu installer main menu ???????????????? ? ? ? Choose the next step in the install process: ? ? ? ? Detect virtual driver disks from hardware manufacturer ? ? Detect network hardware ? ? Configure the network ? ? Choose a mirror of the Ubuntu archive ? ? Download installer components ? ? Configure the clock ? ? Detect disks ? ? Configure the package manager ? ? Continue without boot loader ? ? Finish the installation ? ? Change debconf priority ? ? Save debug logs ? ? Execute a shell ? ? Abort the installation ? ? ? ???????????????????????????????????????????????????????????????? <Tab> moves; <Space> selects; <Enter> activates buttons ??????????????????????? [!!] Execute a shell ???????????????????????? ? ? ? Installation step failed ? ? An installation step failed. You can try to run the failing item ? ? again from the menu, or skip it and choose something else. The ? ? failing step is: Execute a shell ? ? ? ? <Continue> ? ? ? ????????????????????????????????????????????????????????????????????? <Tab> moves; <Space> selects; <Enter> activates buttons ???????????????????? [!!] Abort the installation ???????????????????? ? ? ? Installation step failed ? ? An installation step failed. You can try to run the failing item ? ? again from the menu, or skip it and choose something else. The ? ? failing step is: Abort the installation ? ? ? ? <Continue> ? ? ? ????????????????????????????????????????????????????????????????????? <Tab> moves; <Space> selects; <Enter> activates buttons == Comment: #1 - PAVITHRA R. PRAKASH <[email protected]> - 2016-08-22 06:50:06 == 1. Issue is observed even during virtual DVD installation. ???????????????????? [!!] Detect disks ????????????????????? ? ? ? Failed to load installer component ? ? Loading libc6-udeb failed for unknown reasons. Aborting. ? ? ? ? <Go Back> <Continue> ? ? ? ???????????????????????????????????????????????????????????? <Tab> moves; <Space> selects; <Enter> activates buttons 2. If we try to upgrade the existing 16.10 system it gets upgraded to "4.4.0-9134-generic" kernel version. logs === Ubuntu Yakkety Yak (development branch) ltc-haba2 hvc0 ltc-haba2 login: ubuntu Password: Last login: Mon Aug 22 05:29:18 EDT 2016 on hvc0 Welcome to Ubuntu Yakkety Yak (development branch) (GNU/Linux 4.4.0-9134-generic ppc64le) * Documentation: https://help.ubuntu.com * Management: https://landscape.canonical.com * Support: https://ubuntu.com/advantage ubuntu@ltc-haba2:~$ uname -a Linux ltc-haba2 4.4.0-9134-generic #53-Ubuntu SMP Thu Aug 18 05:21:43 UTC 2016 ppc64le ppc64le ppc64le GNU/Linux ubuntu@ltc-haba2:~$ == Comment: #4 - PAVITHRA R. PRAKASH <[email protected]> - 2016-08-22 23:59:55 == Hi Gary, Tried to save the debug logs but I am getting below error when i select "Save debug logs" option. ??????????????????????? [!!] Save debug logs ???????????????????????? ? ? ? Installation step failed ? ? An installation step failed. You can try to run the failing item ? ? again from the menu, or skip it and choose something else. The ? ? failing step is: Save debug logs ? ? ? ? <Continue> ? ? ? ????????????????????????????????????????????????????????????????????? <Tab> moves; <Space> selects; <Enter> activates buttons Thanks, Pavithra ** Affects: debian-installer (Ubuntu) Importance: Undecided Assignee: Taco Screen team (taco-screen-team) Status: New ** Tags: architecture-ppc64le bugnameltc-145324 severity-critical targetmilestone-inin1610 ** Tags added: architecture-ppc64le bugnameltc-145324 severity-critical targetmilestone-inin1610 ** Changed in: ubuntu Assignee: (unassigned) => Taco Screen team (taco-screen-team) ** Package changed: ubuntu => debian-installer (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1616162 Title: ubuntu 16.10: Netboot installation aborts with error "Loading libc6-udeb failed for unknown reasons". 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