Public bug reported: I am new with ubuntu, I bought a new laptop it came with ubuntu 14.04 LTs installed on it and I decided to use it like that. Initially it was working correctly, but later I realized there is no sound when using any browser or playing video. So I upgraded to ubuntu 16.04 and the sound is working with firefox browser, but if I plug speaker it stop. Then I opened the sound setting and click output and there is mode of sound and I try to select so mode but then the tab disappeared and there is no sound at all.
ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: pulseaudio 1:8.0-0ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jhashim 4153 F.... pulseaudio CurrentDesktop: Unity Date: Sun Sep 4 23:19:46 2016 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-osp1-20150720-0 InstallationDate: Installed on 2016-02-11 (206 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150720-04:06 SourcePackage: pulseaudio Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jhashim 4153 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test failed Symptom_Type: No sound at all Title: [Inspiron 5559, Realtek ALC3234, Speaker, Internal] No sound at all UpgradeStatus: Upgraded to xenial on 2016-09-04 (0 days ago) dmi.bios.date: 12/21/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.5 dmi.board.name: 05T1GT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.1.5:bd12/21/2015:svnDellInc.:pnInspiron5559:pvr:rvnDellInc.:rn05T1GT:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 5559 dmi.sys.vendor: Dell Inc. ** Affects: pulseaudio (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1620118 Title: [Inspiron 5559, Realtek ALC3234, Speaker, Internal] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1620118/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
