Public bug reported:
After inserting USB 3G modem it is visible in the system:
:~$ nmcli d
DEVICE TYPE STATE CONNECTION
wlp3s0 wifi connected coelinet4
enp0s25 ethernet unavailable --
ttyHS1 gsm unavailable --
lo loopback unmanaged --
however no connection can be created. A short glimpse at /var/log/syslog
shows that the model is locked and sim pin is required.
There are no dialogs open to enable the user to supply the pin.
In the Broadband connection wizard there is no place to enter the pin and
the connection creation fails.
Sep 10 15:27:07 octan kernel: [14235.719861] usb 2-1.2: new high-speed USB
device number 11 using ehci-pci
Sep 10 15:27:07 octan kernel: [14235.813800] usb 2-1.2: New USB device found,
idVendor=0af0, idProduct=d055
Sep 10 15:27:07 octan kernel: [14235.813810] usb 2-1.2: New USB device strings:
Mfr=1, Product=2, SerialNumber=4
Sep 10 15:27:07 octan kernel: [14235.813815] usb 2-1.2: Product: Globetrotter
GI0505
Sep 10 15:27:07 octan kernel: [14235.813819] usb 2-1.2: Manufacturer: Option
Wireless Technology
Sep 10 15:27:07 octan kernel: [14235.813823] usb 2-1.2: SerialNumber: Serial
Number
Sep 10 15:27:07 octan kernel: [14235.814865] hso 2-1.2:1.0: Not our interface
Sep 10 15:27:07 octan kernel: [14235.814920] usb-storage 2-1.2:1.0: USB Mass
Storage device detected
Sep 10 15:27:07 octan kernel: [14235.818500] scsi host10: usb-storage 2-1.2:1.0
Sep 10 15:27:07 octan mtp-probe: checking bus 2, device 11:
"/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2"
Sep 10 15:27:07 octan mtp-probe: bus: 2, device: 11 was not an MTP device
Sep 10 15:27:07 octan systemd[1]: Starting USB_ModeSwitch_2-1.2...
Sep 10 15:27:07 octan usb_modeswitch_dispatcher[11330]: Could not read
attribute: No such file or directory
Sep 10 15:27:08 octan kernel: [14236.817351] scsi 10:0:0:0: CD-ROM
ZCOption Icon CD 1.00 PQ: 0 ANSI: 4
Sep 10 15:27:08 octan kernel: [14236.822002] sr 10:0:0:0: [sr1] scsi-1 drive
Sep 10 15:27:08 octan kernel: [14236.824235] sr 10:0:0:0: Attached scsi CD-ROM
sr1
Sep 10 15:27:08 octan kernel: [14236.825367] sr 10:0:0:0: Attached scsi generic
sg2 type 5
Sep 10 15:27:07 octan usb_modeswitch_dispatcher[11330]: message repeated 2
times: [ Could not read attribute: No such file or directory]
Sep 10 15:27:08 octan usb_modeswitch: switch device 0af0:d055 on 002/011
Sep 10 15:27:08 octan kernel: [14237.144094] usb 2-1.2: USB disconnect, device
number 11
Sep 10 15:27:08 octan kernel: [14237.343848] usb 2-1.2: new high-speed USB
device number 12 using ehci-pci
Sep 10 15:27:08 octan kernel: [14237.436757] usb 2-1.2: config 1 interface 0
altsetting 0 bulk endpoint 0x81 has invalid maxpacket 64
Sep 10 15:27:08 octan kernel: [14237.436769] usb 2-1.2: config 1 interface 1
altsetting 0 bulk endpoint 0x82 has invalid maxpacket 64
Sep 10 15:27:08 octan kernel: [14237.436775] usb 2-1.2: config 1 interface 4
altsetting 0 bulk endpoint 0x86 has invalid maxpacket 64
Sep 10 15:27:08 octan kernel: [14237.437500] usb 2-1.2: New USB device found,
idVendor=0af0, idProduct=d055
Sep 10 15:27:08 octan kernel: [14237.437510] usb 2-1.2: New USB device strings:
Mfr=1, Product=2, SerialNumber=0
Sep 10 15:27:08 octan kernel: [14237.437516] usb 2-1.2: Product: Globetrotter
GI0505
Sep 10 15:27:08 octan kernel: [14237.437520] usb 2-1.2: Manufacturer: Option
Wireless Technology
Sep 10 15:27:08 octan mtp-probe: checking bus 2, device 12:
"/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2"
Sep 10 15:27:08 octan mtp-probe: bus: 2, device: 12 was not an MTP device
Sep 10 15:27:08 octan systemd[1]: Starting Load/Save RF Kill Switch Status...
Sep 10 15:27:08 octan NetworkManager[2531]: <info> [1473514028.9534] rfkill6:
found WWAN radio killswitch (at
/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/rfkill/rfkill6) (driver usb)
Sep 10 15:27:08 octan systemd[1]: Started Load/Save RF Kill Switch Status.
Sep 10 15:27:08 octan ModemManager[2486]: <warn> (ttyHS2): port attributes not
fully set
Sep 10 15:27:08 octan ModemManager[2486]: <warn> (ttyHS3): port attributes not
fully set
Sep 10 15:27:08 octan ModemManager[2486]: <warn> (ttyHS1): port attributes not
fully set
Sep 10 15:27:08 octan NetworkManager[2531]: <info> [1473514028.9757] devices
added (path:
/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.3/net/hso0, iface:
hso0)
Sep 10 15:27:08 octan NetworkManager[2531]: <info> [1473514028.9758] device
added (path:
/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.3/net/hso0, iface:
hso0): no ifupdown configuration found.
Sep 10 15:27:09 octan usb_modeswitch_dispatcher[11330]: Could not read
attribute: No such file or directory
Sep 10 15:27:09 octan usb_modeswitch[11330]: usb_modeswitch: switched to
0af0:d055 on 2/12
Sep 10 15:27:09 octan systemd[1]: Started USB_ModeSwitch_2-1.2.
Sep 10 15:27:09 octan ModemManager[2486]: <warn> (ttyHS0): port attributes not
fully set
Sep 10 15:27:11 octan gnome-session[5337]: (gnome-software:5617): Gs-WARNING
**: failed to get updates: no results to show
Sep 10 15:27:15 octan ModemManager[2486]: <info> Creating modem with plugin
'Option High-Speed' and '5' ports
Sep 10 15:27:15 octan ModemManager[2486]: <warn> Could not grab port
(tty/ttyHS3): 'Cannot add port 'tty/ttyHS3', unhandled serial type'
Sep 10 15:27:15 octan ModemManager[2486]: <warn> (ttyHS1): port attributes not
fully set
Sep 10 15:27:15 octan ModemManager[2486]: <info> Modem for device at
'/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2' successfully created
Sep 10 15:27:15 octan ModemManager[2486]: <warn> (ttyHS1) response array is
not empty when using cached reply, cleaning up 5 bytes
Sep 10 15:27:15 octan ModemManager[2486]: <info> Modem: state changed (unknown
-> locked)
Sep 10 15:27:15 octan ModemManager[2486]: <warn> couldn't load SIM identifier:
'SIM PIN required'
Sep 10 15:27:15 octan ModemManager[2486]: <warn> couldn't load IMSI: 'SIM PIN
required'
Sep 10 15:27:15 octan ModemManager[2486]: <warn> couldn't load Operator
identifier: 'SIM PIN required'
Sep 10 15:27:15 octan ModemManager[2486]: <warn> couldn't load Operator name:
'SIM PIN required'
Sep 10 15:27:15 octan ModemManager[2486]: Invalid mobile equipment error code:
769
Sep 10 15:27:15 octan ModemManager[2486]: <warn> couldn't load list of Own
Numbers: 'Unknown error'
Sep 10 15:27:15 octan ModemManager[2486]: <warn> couldn't load current
allowed/preferred modes: 'Couldn't parse OPSYS response: '+CME ERROR:
11#015#012+CME ERROR: 11#015#012+CME ERROR: 11#015#012+CME ERROR:
11#015#012+CME ERROR: 11#015#012+CME ERROR: 769#015#012_OPSYS: 3,2''
Sep 10 15:27:15 octan NetworkManager[2531]: <warn> [1473514035.0708] (ttyHS1):
cannot enable/disable modem: locked
Sep 10 15:27:15 octan NetworkManager[2531]: <info> [1473514035.0726] manager:
(ttyHS1): new Broadband device (/org/freedesktop/NetworkManager/Devices/7)
Sep 10 15:27:15 octan NetworkManager[2531]: <info> [1473514035.0731] device
(ttyHS1): state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Sep 10 15:27:15 octan NetworkManager[2531]: <info> [1473514035.0737] device
(ttyHS1): modem state 'locked'
Sep 10 15:27:15 octan gnome-session[5337]: ** (gnome-shell:5515): CRITICAL **:
nma_mobile_providers_database_lookup_cdma_sid: assertion 'sid > 0' failed
Sep 10 15:30:24 octan kernel: [14432.708518] thinkpad_acpi: EC reports that
Thermal Table has changed
Sep 10 15:30:24 octan kernel: [14432.708571] nouveau 0000:01:00.0: DRM:
resuming kernel object tree...
Sep 10 15:30:24 octan kernel: [14432.908632] nouveau 0000:01:00.0: DRM:
resuming client object trees...
Sep 10 15:30:24 octan kernel: [14432.908773] nouveau 0000:01:00.0: DRM:
resuming display...
Sep 10 15:30:24 octan kernel: [14432.908804] nouveau 0000:01:00.0: DRM:
resuming console...
Sep 10 15:30:24 octan gnome-session[5337]: Window manager warning: Buggy client
sent a _NET_ACTIVE_WINDOW message with a timestamp of 0 for 0x280000f (Network)
Sep 10 15:30:29 octan kernel: [14438.370429] ACPI Warning:
\_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI
requires [Package] (20150930/nsarguments-95)
Sep 10 15:30:29 octan kernel: [14438.371826] ACPI Warning:
\_SB_.PCI0.PEG_.VID_._DSM: Argument #4 type mismatch - Found [Buffer], ACPI
requires [Package] (20150930/nsarguments-95)
Sep 10 15:30:29 octan kernel: [14438.372512] nouveau 0000:01:00.0: DRM:
suspending console...
Sep 10 15:30:29 octan kernel: [14438.372522] nouveau 0000:01:00.0: DRM:
suspending display...
Sep 10 15:30:29 octan kernel: [14438.372541] nouveau 0000:01:00.0: DRM:
evicting buffers...
Sep 10 15:30:29 octan kernel: [14438.372546] nouveau 0000:01:00.0: DRM: waiting
for kernel channels to go idle...
Sep 10 15:30:29 octan kernel: [14438.372593] nouveau 0000:01:00.0: DRM:
suspending client object trees...
Sep 10 15:30:29 octan kernel: [14438.372942] nouveau 0000:01:00.0: DRM:
suspending kernel object tree...
Sep 10 15:30:30 octan kernel: [14439.131150] thinkpad_acpi: EC reports that
Thermal Table has changed
Sep 10 15:30:34 octan NetworkManager[2531]: <info> [1473514234.4459] keyfile:
add connection in-memory (b5e67f7a-60e9-4313-a7e4-708b82c7c6f9,"Orange Standard
access - with image compression")
Sep 10 15:30:34 octan NetworkManager[2531]: <info> [1473514234.4702] audit:
op="connection-add-activate" pid=11241 uid=1000 result="fail"
reason="Connection 'Orange Standard access - with image compression' is not
available on the device ttyHS1 at this time."
Sep 10 15:30:34 octan gnome-session[5337]: (gnome-control-center:11241):
network-cc-panel-WARNING **: Failed to add new connection: (32) Connection
'Orange Standard access - with image compression' is not available on the
device ttyHS1 at this time.
** Affects: network-manager-applet (Ubuntu)
Importance: Undecided
Status: New
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1622166
Title:
network manager cannot unlock the USB 3G modem
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/network-manager-applet/+bug/1622166/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
