Public bug reported:
Bug-in-bug: after "ubuntu-bug -w" command and clicking on the problem
window (cannot connect to cups server) the web page started with a
message that it refreshes every 10 seconds. It may have, but the only
way to move forward was to reload the web page so that I could get into
this one - this has happened before, so apparently there is a bug with
ubuntu-bug (apport?) as well.
Now the real bug hopefully reported by "ubuntu-bug -w" is that I cannot
print since distribution upgrade to 16.04. I tried to follow
instructions on Ubuntu.wiki, and was unable to solve the problem.
Fortunately, I have an old Linux installation on a different machine, so
if I need to print something from this machine I just access the pdf
version from the old Linux machine and print it from there.
I'm more than happy to participate in helping to solve this problem, I
do have some understanding of basic Linux (Fedora-3 level), but the
current sophistication of Ubuntu is too much for me.
I did a fresh install, not distribution upgrade, on a different machine.
There printing works (well, at least it connects to the print server).
So this bug is definitely related to distribution upgrade: some stray
files and configurations from 14.04 confuse the 16.04 system.
DistroRelease: Ubuntu 16.04
Package: system-config-printer-gnome 1.5.7+20160212-0ubuntu2
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
Date: Mon Sep 19 12:22:42 2016
InstallationDate: Installed on 2013-10-31 (1053 days ago)
InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 0d62:0530 Darfon Electronics Corp.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer Aspire 5532
Error: command ['fgrep', '-H', '*NickName',
failed with exit code 2: grep: /etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd:
grep: /etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd: Permission denied
grep: /etc/cups/ppd/PDF.ppd: Permission denied
PATH=(custom, no user)
root=UUID=b1ac29b9-b0d0-456f-b424-0c683ae107a7 ro quiet splash vt.handoff=7
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.board.name: Aspire 5532
dmi.product.name: Aspire 5532
** Affects: system-config-printer (Ubuntu)
** Tags: amd64 apport-bug xenial
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cannot connect to cups server
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