apport information
** Tags added: apport-collected xenial
** Description changed:
Description: Ubuntu 16.04.1 LTS
Release: 16.04
version: Ubuntu 4.4.0-38.57-generic 4.4.19
gnome-screenshot:
Installed: 3.18.0-1ubuntu2
Candidate: 3.18.0-1ubuntu2
Version table:
*** 3.18.0-1ubuntu2 500
500 http://gr.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
100 /var/lib/dpkg/status
kazam:
Installed: 1.4.5-2
Candidate: 1.4.5-2
Version table:
*** 1.4.5-2 500
500 http://gr.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
500 http://gr.archive.ubuntu.com/ubuntu xenial/universe i386 Packages
100 /var/lib/dpkg/status
When using the gnome-screenshot to capture screen, an irrelevant area of the
screen is captured. It could be the login background or 'cached' screen area
from windows that have been opened and closed a long time ago, instead of the
real area captured with the cursor selector.
This will might not be a gnome-screenshot at all, and more probably an
intel hd graphics driver issue, since using any alternative packages for
screenshoting or screencasting will end in same result.
Another strange thing is that on cold boots, everything is working
properly for a while, but after some time, and after screen locks, the
capturing tools will again start to misbehave.
Here are some screencasts captured with kazam, exposing a similar issue:
https://www.dropbox.com/s/gy03ue6jpgjzezq/Screencast%202016-09-05%2013%3A18%3A48.mp4?dl=0
https://www.dropbox.com/s/s0vrvota5f77i7j/Screencast%202016-09-20%2018%3A46%3A33.mp4?dl=0
+ ---
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: iskitsas 1840 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=1dad753e-ff16-40f8-8c73-34c875ff211f
+ InstallationDate: Installed on 2016-08-27 (25 days ago)
+ InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 005: ID 0c45:670c Microdia
+ Bus 001 Device 004: ID 04f3:20d0 Elan Microelectronics Corp.
+ Bus 001 Device 003: ID 0a5c:6412 Broadcom Corp.
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Dell Inc. XPS 13 9350
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-38-generic.efi.signed
root=UUID=f5a5e67d-5127-4327-a418-7b4b0cad9528 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
+ RelatedPackageVersions:
+ linux-restricted-modules-4.4.0-38-generic N/A
+ linux-backports-modules-4.4.0-38-generic N/A
+ linux-firmware 1.157.3
+ Tags: xenial
+ Uname: Linux 4.4.0-38-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/14/2016
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.4.4
+ dmi.board.name: 09JHRY
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias:
dmi:bvnDellInc.:bvr1.4.4:bd06/14/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr:
+ dmi.product.name: XPS 13 9350
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1626098/+attachment/4745371/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1626098
Title:
Wrong screen capturing and flickering when using gnome-screenshot or
kazam on Dell XPS 13 9350
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