Saif Taifur Anwar, I'm closing this report, as your crash report is
manually attached (also, please don't compress/tar attachments as it
makes it harder for developers to review).

Please follow these instructions to have apport report a new bug about your 
crash that can be dealt with by the automatic retracer. First, execute at a 
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y 
dist-upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in 
/etc/default/apport and restart. Now reproduce the crash, then open a terminal, 
navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see .

However, if after doing this you would still like to have a crash report posted 
to Launchpad, for example to ease triage and add others to your report, one 
would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/FILENAME.crash

Where FILENAME is the actual name of the file found in the folder.

However, the process outlined above will deal with this issue more

Also, it wouldn't be most helpful to attach your crash report manually
to this report and reopen it.

Thank you for your help.

Helpful bug reporting tips:

** Changed in: linux (Ubuntu)
   Importance: High => Undecided

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

** Attachment removed: "crash and logs.tar.gz"

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  Ubuntu 16.04 Xenial hard crashing on ACER E3-11-P0D8

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