apport information ** Tags added: apport-collected yakkety
** Description changed: This happens frequently just after making a clean install of Ubuntu 16.10, I never had this issue with Ubuntu 16.04 LTS with the same device. The only error message in dmesg is this: [ 713.796447] usb 5-2: USB disconnect, device number 2 [ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci [ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185 [ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 727.602769] usb 5-2: Product: Wireless Mouse [ 727.602773] usb 5-2: Manufacturer: MOSART Semi. [ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID v1.10 Device [MOSART Semi. Wireless Mouse] on usb-0000:00:13.0-2/input0 [ 727.617768] input: MOSART Semi. Wireless Mouse as /devices/pci0000:00/0000:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14 [ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-0000:00:13.0-2/input1 [ 6113.408175] ohci-pci 0000:00:13.0: frame counter not updating; disabled [ 6113.408190] ohci-pci 0000:00:13.0: HC died; cleaning up [ 6113.408364] usb 5-2: USB disconnect, device number 3 My laptop is a HP Pavilion dv7-4061nr DistroRelease: Ubuntu 16.10 ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 Uname: Linux 4.8.0-22-generic x86_64 ApportVersion: 2.20.3-0ubuntu8 Architecture: amd64 CurrentDesktop: Unity Date: Tue Oct 18 18:26:36 2016 InstallationDate: Installed on 2016-10-18 (0 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=es_AR:es PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=es_AR.UTF-8 SHELL=/bin/bash UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.20.3-0ubuntu8 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: kike 2148 F.... pulseaudio + /dev/snd/controlC1: kike 2148 F.... pulseaudio + DistroRelease: Ubuntu 16.10 + HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed + InstallationDate: Installed on 2016-10-18 (1 days ago) + InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) + MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC + Package: linux (not installed) + ProcEnviron: + LANGUAGE=es_AR:es + TERM=xterm-256color + PATH=(custom, no user) + LANG=es_AR.UTF-8 + SHELL=/bin/bash + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0 + PulseList: + Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied + No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-4.8.0-22-generic N/A + linux-backports-modules-4.8.0-22-generic N/A + linux-firmware 1.161 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: no + Hard blocked: no + Tags: yakkety + Uname: Linux 4.8.0-22-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True + dmi.bios.date: 02/25/2013 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: F.29 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 1442 + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 67.33 + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: N/A + dmi.modalias: dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D100000242B20000020000:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A: + dmi.product.name: HP Pavilion dv7 Notebook PC + dmi.product.version: 048D100000242B20000020000 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1635012/+attachment/4763992/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1635012 Title: Usb wireless mouse gets disconnected randomly in Ubuntu 16.10 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1635012/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
