I believe it has to do with the proprietary drivers that come with the Alienware. It seems that Soundblaster does not have good linux compatibility since it's not one of their priorities.
On Thu, Oct 20, 2016 at 6:24 PM, adin <[email protected]> wrote: > Updated to Ubuntu 16.10, and the problem persists. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1609211 > > Title: > [Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at > all > > Status in alsa-driver package in Ubuntu: > Confirmed > > Bug description: > When the headphones are plugged, they are not detected. All sound > comes from the built in speakers, and none from the headphones. > > The jack works on Windows. > > This bug seems similar to #1184838. However, I'm posting it as the > hardware is different. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu5 > ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 > Uname: Linux 4.4.0-31-generic x86_64 > NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia > ApportVersion: 2.20.1-0ubuntu2.1 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio > /dev/snd/controlC0: adin 4035 F.... pulseaudio > CurrentDesktop: Unity > Date: Tue Aug 2 22:59:12 2016 > InstallationDate: Installed on 2016-07-03 (30 days ago) > InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 > (20160420.1) > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH > successful > Symptom_Card: Built-in Audio - HDA Intel PCH > Symptom_DevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/pcmC0D0p: adin 4035 F...m pulseaudio > /dev/snd/controlC0: adin 4035 F.... pulseaudio > adin 32107 F.... alsamixer > Symptom_Jack: Green Headphone Out, Front > Symptom_PulsePlaybackTest: PulseAudio playback test successful > Symptom_Type: No sound at all > Title: [Alienware 17 R3, Creative CA0132, Green Headphone Out, Front] No > sound at all > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/07/2016 > dmi.bios.vendor: Alienware > dmi.bios.version: 1.2.15 > dmi.board.name: Alienware 17 R3 > dmi.board.vendor: Alienware > dmi.board.version: A00 > dmi.chassis.type: 10 > dmi.chassis.vendor: Alienware > dmi.chassis.version: Not Specified > dmi.modalias: dmi:bvnAlienware:bvr1.2.15:bd07/07/2016:svnAlienware: > pnAlienware17R3:pvr1.2.15:rvnAlienware:rnAlienware17R3: > rvrA00:cvnAlienware:ct10:cvrNotSpecified: > dmi.product.name: Alienware 17 R3 > dmi.product.version: 1.2.15 > dmi.sys.vendor: Alienware > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+ > bug/1609211/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1609211 Title: [Alienware 17 R3, Creative CA0132, Headphone Out, Front] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1609211/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
