apport information
** Description changed:
This happens frequently just after making a clean install of Ubuntu
16.10, I never had this issue with Ubuntu 16.04 LTS with the same
device. The only error message in dmesg is this:
[ 713.796447] usb 5-2: USB disconnect, device number 2
[ 727.415529] usb 5-2: new full-speed USB device number 3 using ohci-pci
[ 727.602758] usb 5-2: New USB device found, idVendor=0458, idProduct=0185
[ 727.602765] usb 5-2: New USB device strings: Mfr=1, Product=2,
SerialNumber=0
[ 727.602769] usb 5-2: Product: Wireless Mouse
[ 727.602773] usb 5-2: Manufacturer: MOSART Semi.
[ 727.612028] hid-generic 0003:0458:0185.0003: hiddev0,hidraw0: USB HID
v1.10 Device [MOSART Semi. Wireless Mouse] on usb-0000:00:13.0-2/input0
[ 727.617768] input: MOSART Semi. Wireless Mouse as
/devices/pci0000:00/0000:00:13.0/usb5/5-2/5-2:1.1/0003:0458:0185.0004/input/input14
[ 727.676316] hid-generic 0003:0458:0185.0004: input,hiddev0,hidraw1: USB
HID v1.10 Mouse [MOSART Semi. Wireless Mouse] on usb-0000:00:13.0-2/input1
[ 6113.408175] ohci-pci 0000:00:13.0: frame counter not updating; disabled
[ 6113.408190] ohci-pci 0000:00:13.0: HC died; cleaning up
[ 6113.408364] usb 5-2: USB disconnect, device number 3
My laptop is a HP Pavilion dv7-4061nr
DistroRelease: Ubuntu 16.10
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
Uname: Linux 4.8.0-22-generic x86_64
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Oct 18 18:26:36 2016
InstallationDate: Installed on 2016-10-18 (0 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
ProcEnviron:
LANGUAGE=es_AR:es
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_AR.UTF-8
SHELL=/bin/bash
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kike 2148 F.... pulseaudio
/dev/snd/controlC1: kike 2148 F.... pulseaudio
DistroRelease: Ubuntu 16.10
HibernationDevice: RESUME=UUID=5bbfb5db-57eb-4bd5-a584-98aa50218bed
InstallationDate: Installed on 2016-10-18 (1 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
Package: linux (not installed)
ProcEnviron:
LANGUAGE=es_AR:es
TERM=xterm-256color
PATH=(custom, no user)
LANG=es_AR.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-22-generic
root=UUID=9a0d0769-6d64-49b8-901a-a8185747d073 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-4.8.0-22-generic N/A
linux-backports-modules-4.8.0-22-generic N/A
linux-firmware 1.161
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: yakkety
Uname: Linux 4.8.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 02/25/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.29
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1442
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 67.33
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.29:bd02/25/2013:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr048D100000242B20000020000:rvnHewlett-Packard:rn1442:rvr67.33:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 048D100000242B20000020000
dmi.sys.vendor: Hewlett-Packard
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
InstallationDate: Installed on 2016-10-18 (2 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
Tags: yakkety
Uname: Linux 4.9.0-040900rc1-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
InstallationDate: Installed on 2016-10-18 (2 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
Tags: yakkety
Uname: Linux 4.9.0-040900rc1-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
---
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.10
InstallationDate: Installed on 2016-10-18 (6 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
Package: linux (not installed)
Tags: yakkety
Uname: Linux 4.9.0-040900rc2-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
+ ---
+ ApportVersion: 2.20.3-0ubuntu8
+ Architecture: amd64
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.10
+ InstallationDate: Installed on 2016-10-18 (6 days ago)
+ InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
+ Package: linux (not installed)
+ Tags: yakkety
+ Uname: Linux 4.9.0-040900rc2-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
** Attachment added: "JournalErrors.txt"
https://bugs.launchpad.net/bugs/1635012/+attachment/4766833/+files/JournalErrors.txt
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https://bugs.launchpad.net/bugs/1635012
Title:
Usb wireless mouse gets disconnected randomly in Ubuntu 16.10
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