Public bug reported:
Sound does not work for any line or headphone out.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
Uname: Linux 4.4.0-53-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: teshler 8754 F.... pulseaudio
/dev/snd/controlC0: teshler 8754 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Dec 6 10:59:00 2016
InstallationDate: Installed on 2016-07-25 (133 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_US
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: teshler 8754 F.... pulseaudio
/dev/snd/controlC0: teshler 8754 F.... pulseaudio
Symptom_Jack: Green Headphone Out, Front
Symptom_Type: No sound at all
Title: [XPS 8900, Realtek ALC3861, Green Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/20/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.1.3
dmi.board.name: 0XJ8C4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.1.3:bd01/20/2016:svnDellInc.:pnXPS8900:pvr:rvnDellInc.:rn0XJ8C4:rvrA00:cvnDellInc.:ct3:cvr:
dmi.product.name: XPS 8900
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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https://bugs.launchpad.net/bugs/1647780
Title:
[XPS 8900, Realtek ALC3861, Green Headphone Out, Front] No sound at
all
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