Public bug reported: On a new Dell Inspiron i5378-2885GRY, the sound device is not detected by alsa, and the UI mixer shows a "Dummy" sound card. I've attached the ubuntu-bug dump for the laptop.
I confirmed that snd- modules are loaded. The sound card is detected by lshw and lspci. It's a Intel Corporation Device 9d71. Fastboot is not enabled; boot is "thorough". The sound card *did* work on two separate occasions - i.e. was detected successfully. On all subsequent boots it is not detected. See also bugs 1641028 and 1649668. Googling for this device also shows a smattering of other problems that people are having with it. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Attachment added: "ubuntu-bug dump from affected laptop" https://bugs.launchpad.net/bugs/1649727/+attachment/4791358/+files/bug.tar.gz -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1649727 Title: No sound card detected with device: Intel Corporation Device 9d71 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1649727/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs