Public bug reported:
report
1 no audio on audio jack
2 in trying to fix after testing sound with the audio test Right and Left i
changed the stereo to 5-1 surround option available in the test windows
3 this caused to remove from the audio setting windows all output devices ( now
is empty)
Audio stopped working completely and the volume in the top bar had the x and I
cannot activate.
is gray
4 I just update the system with regular updates and the sound now work
on the browser but the volume still have an x and is greyed but the
Audio is active!! I can hear sound on video on youtube and and play
music but I cannot adjust volume.
5 try to activate pavucontrol but get message " establishing connection
with pulseaudio please wait " but no responce
system information:
Linux jaki-XPS-13-9350 4.4.0-53-generic #74-Ubuntu SMP Fri Dec 2 15:59:10 UTC
2016 x86_64 x86_64 x86_64 GNU/Linux
suppose to be one of the certified laptop
Regarding the jack still do not work and when inserted the jack the
audio from internal speaker stop but there is no output. Dell changed
the motherboard but the problem persisted, tried windows 10 on a live
usb memory and sound worked out of the jack.
willing to let someone to log on the system and check remotely
jaki@jaki-XPS-13-9350:~$ xprop WM_CLASS
WM_CLASS(STRING) = "unity-control-center", "Unity-control-center"
unity-control-center:
Installato: 15.04.0+16.04.20160705-0ubuntu1
Candidato: 15.04.0+16.04.20160705-0ubuntu1
Tabella versione:
*** 15.04.0+16.04.20160705-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages
100 /var/lib/dpkg/status
15.04.0+16.04.20160413-0ubuntu1 500
500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages
jaki@jaki-XPS-13-9350:~$
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-53.74-generic 4.4.30
Uname: Linux 4.4.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path',
'/dev/snd/hwC0D2', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p',
'/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p',
'/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Fri Dec 16 13:29:44 2016
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-osp1-20150720-0
InstallationDate: Installed on 2016-06-25 (174 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary
20150720-04:06
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: Upgraded to xenial on 2016-09-07 (99 days ago)
dmi.bios.date: 06/14/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.4.4
dmi.board.name: 0H67KH
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.4.4:bd06/14/2016:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn0H67KH:rvrA03:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9350
dmi.sys.vendor: Dell Inc.
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1650536
Title:
wrong behaviour of interface - audio specific
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1650536/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
