** Description changed: + Impact + ------ + We are receiving thousands of crash reports regarding update-manager when it is used in conjunction with the gnome3-team ppa which provides a new version of gtk3. Here is the Errors Bucket: + + https://errors.ubuntu.com/bucket/?id=/usr/bin/update- + manager%3AAttributeError%3Avisibility_notify_event%3Acheck_hovering + + + Test Case + --------- + On an Ubuntu 16.04 system + 1) sudo add-apt-repository ppa:gnome3-team/gnome3-staging + 2) sudo apt-get update + 3) sudo apt-get upgrade + 4) reboot + 5) downgrade whoopsie (sudo apt-get install whoopsie=0.2.52 libwhoopsie0=0.2.52) + 6) open a terminal + 7) run update-manager + 8) observe Traceback re: "AttributeError: '_ResultTuple' object has no attribute 'get_tags' + + With the version of the package from -proposed you will no longer + receive a traceback. + + We can also verify that the bucket at the Ubuntu Error Tracker does not + contain the new version of update-manager in the versions table. + + Regression Potential + -------------------- + Little given that the patch uses a try / except handler for the AttributeError. That being said we should try installing the version of update-manager from -proposed on a system without the new version of gtk3 and upgrading packages. + + Unexpectedly crash on close. - ProblemType: Crash - DistroRelease: Ubuntu 16.04 + ProblemType: CrashDistroRelease: Ubuntu 16.04 Package: update-manager 1:15.10.3 ProcVersionSignature: Ubuntu 4.4.0-7.22-generic 4.4.2 Uname: Linux 4.4.0-7-generic x86_64 ApportVersion: 2.20-0ubuntu3 Architecture: amd64 CrashCounter: 1 CurrentDesktop: GNOME Date: Mon Feb 22 14:36:11 2016 ExecutablePath: /usr/bin/update-manager GsettingsChanges: - b'com.ubuntu.update-manager' b'show-details' b'true' - b'com.ubuntu.update-manager' b'window-height' b'733' - b'com.ubuntu.update-manager' b'first-run' b'false' - b'com.ubuntu.update-manager' b'window-width' b'817' - b'com.ubuntu.update-manager' b'launch-time' b'1456162554' + b'com.ubuntu.update-manager' b'show-details' b'true' + b'com.ubuntu.update-manager' b'window-height' b'733' + b'com.ubuntu.update-manager' b'first-run' b'false' + b'com.ubuntu.update-manager' b'window-width' b'817' + b'com.ubuntu.update-manager' b'launch-time' b'1456162554' InstallationDate: Installed on 2015-11-10 (104 days ago) InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151108) InterpreterPath: /usr/bin/python3.5 PackageArchitecture: all ProcCmdline: /usr/bin/python3 /usr/bin/update-manager ProcEnviron: - LANGUAGE=pt_BR:pt:en - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=pt_BR.UTF-8 - SHELL=/bin/bash - PythonArgs: ['/usr/bin/update-manager'] - SourcePackage: update-manager + LANGUAGE=pt_BR:pt:en + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=pt_BR.UTF-8 + SHELL=/bin/bash + PythonArgs: ['/usr/bin/update-manager']SourcePackage: update-manager Title: update-manager crashed with AttributeError in check_hovering(): 'tuple' object has no attribute 'get_tags' UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio bluetooth cdrom clamav dip firebird gdm lp lpadmin plugdev pulse sambashare src ssh sudo tty users utmp uucp uuidd vboxusers video www-data
-- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1548425 Title: update-manager crashed with AttributeError in check_hovering(): 'tuple' object has no attribute 'get_tags' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-gnome/+bug/1548425/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
