Public bug reported: 💣 HOW TO REPRODUCE: - Do a calibration using the precise profile (haven't tried with the other ones).
💥 RESULT: - After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry. - Retying always fails, and the calibration can never complete. - Screenshot: (https://goo.gl/Wisrd7) 🔍 RELEVANT DETAILS: - It doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. - The used device was a Pantone Huey Pro. - Bugs in this application are recurrent. Requires fixing the root cause, not the symptoms: (https://goo.gl/dxihAJ) 💻 SYSTEM SPECS: ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-color-manager 3.18.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jan 4 00:24:10 2017 InstallationDate: Installed on 2013-01-25 (1439 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) SourcePackage: gnome-color-manager UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago) ** Affects: gnome-color-manager (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial ** Description changed: HOW TO REPRODUCE: - Do a calibration using the precise profile (haven't tried with the other ones). RESULT: - After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry. - Retying always fails, and the calibration can never complete. - Screenshot: (https://i37.servimg.com/u/f37/16/19/87/90/screen10.jpg) RELEVANT DETAILS: - Doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. - The used device was a Pantone Huey Pro. - - Bugs in this application are recurrent. + - Bugs in this application are recurrent: fix the cause, not the symptoms. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-color-manager 3.18.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jan 4 00:24:10 2017 InstallationDate: Installed on 2013-01-25 (1439 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) SourcePackage: gnome-color-manager UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago) ** Description changed: HOW TO REPRODUCE: - Do a calibration using the precise profile (haven't tried with the other ones). RESULT: - After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry. - Retying always fails, and the calibration can never complete. - Screenshot: (https://i37.servimg.com/u/f37/16/19/87/90/screen10.jpg) RELEVANT DETAILS: - Doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. - The used device was a Pantone Huey Pro. - - Bugs in this application are recurrent: fix the cause, not the symptoms. + - Bugs in this application are recurrent: fix the root cause, not the symptoms. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-color-manager 3.18.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jan 4 00:24:10 2017 InstallationDate: Installed on 2013-01-25 (1439 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) SourcePackage: gnome-color-manager UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago) ** Description changed: HOW TO REPRODUCE: - Do a calibration using the precise profile (haven't tried with the other ones). RESULT: - After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry. - Retying always fails, and the calibration can never complete. - - Screenshot: (https://i37.servimg.com/u/f37/16/19/87/90/screen10.jpg) + - Screenshot: (https://goo.gl/Wisrd7) RELEVANT DETAILS: - Doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. - The used device was a Pantone Huey Pro. - - Bugs in this application are recurrent: fix the root cause, not the symptoms. + - Bugs in this application are recurrent. Fix the root cause, not the symptoms: (https://goo.gl/dxihAJ) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-color-manager 3.18.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jan 4 00:24:10 2017 InstallationDate: Installed on 2013-01-25 (1439 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) SourcePackage: gnome-color-manager UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago) ** Description changed: HOW TO REPRODUCE: - Do a calibration using the precise profile (haven't tried with the other ones). RESULT: - After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry. - Retying always fails, and the calibration can never complete. - Screenshot: (https://goo.gl/Wisrd7) RELEVANT DETAILS: - Doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. - The used device was a Pantone Huey Pro. - - Bugs in this application are recurrent. Fix the root cause, not the symptoms: (https://goo.gl/dxihAJ) + - Bugs in this application are recurrent. Requires fixing the root cause, not the symptoms: (https://goo.gl/dxihAJ) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-color-manager 3.18.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jan 4 00:24:10 2017 InstallationDate: Installed on 2013-01-25 (1439 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) SourcePackage: gnome-color-manager UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago) ** Description changed: - HOW TO REPRODUCE: + 💣 HOW TO REPRODUCE: - Do a calibration using the precise profile (haven't tried with the other ones). - RESULT: + 💥 RESULT: - After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry. - Retying always fails, and the calibration can never complete. - Screenshot: (https://goo.gl/Wisrd7) - RELEVANT DETAILS: + 🔍 RELEVANT DETAILS: - Doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. - The used device was a Pantone Huey Pro. - Bugs in this application are recurrent. Requires fixing the root cause, not the symptoms: (https://goo.gl/dxihAJ) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-color-manager 3.18.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jan 4 00:24:10 2017 InstallationDate: Installed on 2013-01-25 (1439 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) SourcePackage: gnome-color-manager UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago) ** Description changed: 💣 HOW TO REPRODUCE: - Do a calibration using the precise profile (haven't tried with the other ones). 💥 RESULT: - After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry. - Retying always fails, and the calibration can never complete. - Screenshot: (https://goo.gl/Wisrd7) 🔍 RELEVANT DETAILS: - - Doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. + - It doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. - The used device was a Pantone Huey Pro. - Bugs in this application are recurrent. Requires fixing the root cause, not the symptoms: (https://goo.gl/dxihAJ) ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-color-manager 3.18.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jan 4 00:24:10 2017 InstallationDate: Installed on 2013-01-25 (1439 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) SourcePackage: gnome-color-manager UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago) ** Description changed: 💣 HOW TO REPRODUCE: - Do a calibration using the precise profile (haven't tried with the other ones). 💥 RESULT: - After a while the calibration process hangs with the message "sample read failed due to communication problem. Hit Esc or Q to give up, any other key to retry. - Retying always fails, and the calibration can never complete. - Screenshot: (https://goo.gl/Wisrd7) 🔍 RELEVANT DETAILS: - It doesn't happen using the application "dispcalgui", which also uses argyllcms as back-end. - The used device was a Pantone Huey Pro. - Bugs in this application are recurrent. Requires fixing the root cause, not the symptoms: (https://goo.gl/dxihAJ) + 💻 SYSTEM SPECS: ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-color-manager 3.18.0-1ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35 Uname: Linux 4.4.0-57-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 CurrentDesktop: Unity Date: Wed Jan 4 00:24:10 2017 InstallationDate: Installed on 2013-01-25 (1439 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) SourcePackage: gnome-color-manager UpgradeStatus: Upgraded to xenial on 2016-08-05 (151 days ago) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1653833 Title: Color device stops working during calibration, preventing it to finish To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-color-manager/+bug/1653833/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
